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Adoption of as-a-Service Models Accelerates as Organizations Focus on Outcomes

This IDC technology spotlight highlights that for organizations, the promise of digital transformation is that it will enable businesses to use new technologies such as artificial intelligence (AI), blockchain, and Internet of Things (IoT) to accelerate growth. However, the first step to digital transformation requires a significant investment in IT to modernize existing platforms that can meet new requirements. Adopters of as-a-service models recognize that utilizing such approaches provides the flexibility, transparency, and metrics they need to effectively manage their IT infrastructure.