Introducing Premium Care, the new milestone in customer care and technical support by Lenovo™.
After-Sales Service will never be the same again.
Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - Premium Care, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!
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Direct access via dedicated support hotline -
Highly Trained and Expert Technicians -
One window access for all hardware & software issues -
Comprehensive Box to Boot support over the phone -
Annual PC Health Check. Stay Healthy and avoid sudden surprises
ENJOY THE PREMIUM EDGE
| Basic Warranty vs. Premium Care | Standard Limited Warranty | Lenovo Premium Care |
|---|---|---|
| Technical support through phone, chat and email | Business Hours |
24/7 |
| Getting Started And How To Assistance | X | ✔ |
| Hardware repair service delivery | Depot | Onsite |
| Single resource for software and hardware expertise* | X | ✔ |
| Comprehensive software support with collaborative 3rd party assistance* | X | ✔ |
| Annual PC Health Check | X | ✔ |
Lenovo™ Customers can access Premium Care by Email: napremcare@lenovo.com (1-888-278-9707)
Detail on Term & Conditions please click here
*T&Cs apply Available in select models only. Charges as applicable.
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