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WAGO
To deliver effective, 24/7 IT support for employees, WAGO deployed Lenovo Smart Lockers. Employees can drop off their laptops for repair and exchange them for loan devices at any time of the day or night, boosting productivity and efficiency.
“Lenovo Smart Lockers help us to remove bottlenecks in providing IT services to our employees.”
Daniel Beckemeier
Head of Customer IT Service, WAGO
To support the world’s green energy transition, electronics leader WAGO drives round-the-clock manufacturing operations.
Customer Problem
WAGO depends on its digital systems to drive 24/7 manufacturing operations. The company looked for a cost-effective way to deliver IT support services for employees outside of standard office hours.
Lenovo Solution
Using Lenovo Smart Lockers, WAGO enables its employees to access replacement hardware on demand, even when its IT support department is closed.
Business Impact
Employees can now rapidly access the digital systems they need around the clock, helping WAGO keep production lines rolling and deliver on time
to clients all over the world.
Results
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