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Petco México

Pet care gets personal with Petco

Petco powers more convenient, personalized experiences for every pet owner, with help from Lenovo TruScale and IT partner DCLOUD, boosting sales by 8% and lifting customer loyalty to historic new highs.

“I often get asked if our journey was successful. The reality is that it exceeded our expectations. At first, we were worried that there’d be some downtime or pain to the company, but we had absolutely none. Credit for that must go to the teams at DCLOUD and Lenovo, who have been strongly committed to our success.”

Guillermo Prieto

Director of Technology & Systems Innovation, Petco México

At-a-Glance

Customer: Petco México
Industry: Cross-Industry,Retail,SMB,Small Business
Product Family: Servers,Storage
Services: Truscale – Infrastructure as a Service,Deployment,Management
Region: Latin America
Processor: Intel
Topic: Flexibility and Agility,IT Transformation ,SAP

Pet care gets personal

To deliver personalized experiences, Petco has been working to capture more real-time data scale up supporting processes across its systems. But it needed an infrastructure platform capable of keeping pace with these growing demands.

IT partner DCLOUD helped Petco get just that through Lenovo TruScale, enabling it to refresh its data center architecture with Lenovo servers, storage, and networking devices, backed by a pay-as-you-go consumption model. Now, the company is processing 25,000+ daily orders faster than ever and capturing richer information on customer interactions, streamlining their journeys, and reaching out with personalized sales and marketing promotions.