What are the delivery charges?
Lenovo offers free standard shipping and returns to addresses in Australia. We want your shopping experience with us to be risk-free and hassle-free.
How long will it take for you to deliver my order?
Shipping times listed are estimates based on production time and product availability. An estimated ship date will be posted on our order status site after your order is placed. Ship dates do not include delivery times. Lenovo is not responsible for delays outside of our immediate control, including delays related to order processing, credit issues, inclement weather, or unexpected increase in demand.
Occasionally, you may receive separate shipments if your order contains multiple products.
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Will you send me an email to confirm that you've received my order?
Absolutely. As soon as we receive your order, we'll let you know. Your order will be accepted when we ship the product or deliver the service to you. For further information, please read our Terms and Conditions for Online Sales.
How can I track the delivery of my package?
Once you've received your confirmation email with your order number, you will be able to login in track your delivery through our Order Visibility Portal. Please note the package must be consigned for you to be able to track your item.
Can I have my purchase shipped overseas?
Unfortunately, no. We're unable to ship orders internationally from outside Australia or New Zealand due to export restrictions and policies. However, we have online stores throughout the world, so it's easy to order from Lenovo.com for your destination country.
Does Lenovo ship to PO box addresses?
We need someone to sign for delivery, so we can't ship to PO Boxes, Australian Forces Post Offices, Private Mail Boxes or Locked Bags.
What happens if I'm not at home when your courier arrives?
Our courier will leave a card in your mailbox or at your front door to let you know how to pick up your package.