Premier Support Plus

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Smarter knows a productive workforce is an unstoppable force

Lenovo Premier Support Plus provides faster issue resolution, protects your investment, and prevents IT issues before they become problems.

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Getting IT support was never that easy

Premier Support Plus provides faster, better resolution - whatever issue you have. Get direct access to advanced technicians that are ready to provide unscripted solutions to issues related to hardware, software, or peripherals. And if your problem can't be solved remotely, our team will provide onsite support in the next business day.

We provide piece of mind

  • Always-on support for hardware & software - 24x7x365
  • Next business day onsite and parts prioritization
  • Data protection and increased privacy
  • Unscripted solutions through phone, chat, or email
  • Extended battery warranty

The broadest, smartest support solution out there

Premier Support Plus goes beyond best-in-class user support and issue resolution. It offers a suite of smart services that help your business in the journey toward maximum productivity. Take a look:

Keep your Drive

Enhance your data protection by keeping ownership of your hard-drive in case of replacement.

Sealed Battery

Increase the warranty in your battery and reduce the cost of repair in case of failure.

Get to know the Premier difference

With Premier Support Plus, you get prompt issue resolution and can get on with doing what they do best – focus on your work, so you can be as productive as possible.

Experience Premier Support Plus:

Standard Support
Premier Support
Premier Support Plus
Break/fix support for broken machines
Advanced technical support available 24 x 7 x 365 X
Comprehensive hardware and OEM software support X
Unscripted solutions X
Next business day onsite labor & parts prioritization * X
Sealed Battery coverage for up to 3 years X X
International Service Entitlement X X
Keep Your Drive X X
* Not available in every market

It's time to add a little Plus to your IT support

No matter if you are buying a new device, or refreshing your warranty, Premier Support Plus is the best support solution out there.

Add Premier Support Plus as a service upgrade to your new laptop in the cart process, or visit our Warranty Lookup e-shop and buy to your current device.

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