Frequently Asked Questions

Ship date: shipping times listed are estimates based on production time and product availability. An estimated ship date will be posted on our order status site after your order is placed. Ship dates do not include delivery times. Lenovo is not responsible for delays outside of our immediate control, including delays related to order processing, payment issues, inclement weather, or unexpected increase to demand. To obtain the latest information about the availability of a specific part number, please call 13 LENOVO / 13 536686 to gain assistance.

Availability: Offers, prices, specifications and availability may change without notice  and may differ from that promoted or available from Lenovo resellers from time to time.

Order Quantity: The maximum number of systems for each Online order is 5 units. Please call 13 LENOVO / 13 536686 for assistance to place large orders . If your order exceeds the quantity limit, Lenovo reserves the right to cancel the products ordered in excess of the quantity limit.

Trademarks: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. www.intel.com/go/rating

General System Information: Review key information provided by Microsoft that may apply to your system purchase, including details on Windows 10 and Windows 11, and potential upgrades/downgrades. Lenovo makes no representation or warranty regarding third-party products or services.

Warranty: For a copy of applicable warranties, visit Warranty Policies. To the extent permitted by law, Lenovo makes no representation or warranty regarding third party products or services. The Lenovo Limited Warranty applies only to Lenovo hardware products purchased for your own use, and does not transfer upon resale. Warranty Period for all Lenovo batteries, stylus, and digitizer pens are limited to 12 months unless otherwise specified. Unless you purchase a separate Battery Warranty Extension, the warranty period for your battery will expire at the end of the period specified in your Lenovo Limited Warranty.

Battery: Lenovo systems do not support batteries that are not genuine Lenovo-made or authorised. Use of such batteries will enable systems to continue to boot, but may not charge or work effectively. Lenovo has no responsibility for the performance or safety of unauthorised batteries, and provides no warranties or liability for failures or damage arising out of their use. Battery life (and recharge times) will vary based on many factors, including system settings and usage.

Pricing: Includes GST and shipping fees. Any savings referenced are based off regular Lenovo web prices.

3rd party products: Lenovo does not guarantee compatibility with third-party products.

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