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Lenovo Premium Care
Service That’s Ready When You Aren’t
Our Experts Are Always Ready
Don’t let emergencies disrupt your flow. Our experts are ready 24/7 with personalized support and solutions when you need them most.
We Go the Extra Mile
If our technicians are unable to fix your problem by phone, chat, or email, we’ll send one over to implement the exact solution you need.
Future Ready Security
Premium Care includes an annual PC Health Check to boost performance and protect against ever-evolving cyber threats.
Solutions from A to Z
Your workflow never stops; why should your tech? Our always-on team solves a wide range of problems—from basic connectivity issues to the dreaded blue screen of death.
Less Phone Time. More Response.
No one wants to spend time on the phone. That’s why we’re prepped to provide faster, more effective support from the moment you reach out.
Peace of Mind for Everyday Situations
Standard Support
Premium Care
Premium Care Depot
Products and offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications, at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or responsible for any editorial, photographic or typographic errors. Images are for illustration purposes only. For full Lenovo product, service and warranty specifications, visit www.lenovo.com.
Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo. Other company, product and service names may be trademarks or service marks of others. © Lenovo 2019. All rights reserved.
1 24/7 Support capability is available in select markets. Where unavailable, Lenovo will follow the best available SLAs.
2 Lenovo Tablets do not support onsite service. The service levels may vary between carry-in, pickup & return, or depot in specific geographic locations.
3 Preventive PC health check only available on Lenovo notebooks and desktops. Excludes Tablets.
Frequently Asked Questions
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