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“With the Lenovo ThinkAgile VX platform, we no longer need to worry about our IT systems getting in the way of great customer service. Thanks to DaPhi and Lenovo, we’re confident that we can continue to boost customer satisfaction, foster loyalty and continue our successful business growth.”

Rick Medford,

Head of IT, MEININGER Hotels.

At-a-Glance

Boosting productivity to deliver outstanding service.

MEININGER Hotels is an international hotel operator headquartered in Berlin, Germany. Key to the company’s success is its innovative concept of combining hotel and hostel services in a single offering for the urban traveler. The hybrid hotel company has 29 properties at top tourist destinations across Europe, including Amsterdam, Berlin, Budapest, Copenhagen, London, Milan, Paris and Vienna. With a focus on group travel where value for money is crucial, the company employs 700 people and manages 16,700 beds.

MEININGER aims to be the leading hybrid hotel company in Europe. The group has grown its presence significantly in recent years and has ambitious plans for further expansion across the continent. While expansion was good news for the business, it also presented challenges.

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