Support Services

This is a recommends products dialog
Top Suggestions
Starting at
View All >
Language
French
English
ไทย
German
繁體中文
Country
Hi
All
Sign In / Create Account
language Selector,${0} is Selected
Register & Shop at Lenovo Pro
Register at Education Store

Pro Tier Benefits

• Save up to an extra 5% on Think everyday pricing
• Spend SG$10,000, advance to Plus Tier with increased benefits

Plus Tier Benefits

• Save up to an extra 8% on Think everyday pricing
• Spend SG$50,000, advance for free to Elite Tier with increased benefits
• Take advantage of flexible payment options with TruScale Device as a Service.

Elite Tier Benefits

• Save up to an extra 12% on Think everyday pricing
• Take advantage of flexible payment options with
TruScale Device as a Service.
Reseller Benefits
• Access to Lenovo's full product portfolio
• Configure and Purchase at prices better than Lenovo.com
View All Details >
more to reach
PRO Plus
PRO Elite
Congratulations, you have reached Elite Status!
Pro for Business
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
View Cart
Wow, your cart is empty!
Remove
item(s) in cart
Fill it in with great deals
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Proceed to Checkout
Yes
No
Popular Searches
What are you looking for today ?
Trending
Recent Searches
Hamburger Menu
{"arrowColor":"#000000","backgroundColor":"#e6f4fa","sideMsg":"","data":[{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page0ce1c9c5-0e5c-42e8-8f99-6be76c94c7a6","language":{"en_sg":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap-mode%3A%20wrap%3B%22%3E11.11%20Mega%20Sale%20%7C%20%24100%20Laptops%20%2B%20PCs%20up%20to%2070%25%20OFF%20%2B%2010%25%20Rewards%20%2B%20Fast-Ship%20%7C%26nbsp%3B%3Ca%20href%3D%22%2Fd%2Fdeals%2Fonline-exclusive%2F%3FipromoID%3Dhellobar_01%22%20target%3D%22_self%22%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20text-decoration%3A%20underline%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3EShop%20Now%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fstrong%3E%3C%2Fp%3E","en":""},"id":"Page0ce1c9c5-0e5c-42e8-8f99-6be76c94c7a6"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagecc7daf43-b1aa-400a-9c77-e0684dd804f3","language":{"en_sg":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap-mode%3A%20wrap%3B%22%3EThinkPad%20X1%20Carbon%20Gen%2013%20AI%20PC%20%7C%20The%20all-new%20ThinkPad%20X1%20Carbon%20Gen%2013%20AI%20PC%20is%20available%20now.%3Cspan%20style%3D%22text-wrap-style%3A%20initial%3B%22%3E%26nbsp%3B%26nbsp%3B%3C%2Fspan%3E%3C%2Fstrong%3E%3Ca%20href%3D%22%2Fp%2Flaptops%2Fthinkpad%2Fthinkpadx1%2Fthinkpad-x1-carbon-gen-13-aura-edition-14-inch-intel%2Flen101t0108%3FipromoID%3Dhellobar_02_ThinkPad_X1_Carbon_Gen_13%22%20target%3D%22_blank%22%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20text-decoration%3A%20underline%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3EPre-order%20Now%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":""},"id":"Pagecc7daf43-b1aa-400a-9c77-e0684dd804f3"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page65cde859-1421-4a3e-9777-a103df41dbf2","language":{"en_sg":"%3Cp%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3EWin%20Gifts%20Worth%20Up%20to%20%242%2C700%3C%2Fstrong%3E%26nbsp%3B%7C%20Shop%20from%201st%20-%2030th%20Nov%20%26amp%3B%20top%20spenders%20stand%20a%20chance%20to%20win%20Lenovo%20Products%20worth%20up%20to%20%242%2C700!%26nbsp%3B%20%26nbsp%3B%26nbsp%3B%3C%2Fp%3E%3Cp%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Ca%20href%3D%22https%3A%2F%2Faccount.lenovo.com%2Fsg%2Flenovopro%2Fen%2Fsmbaccount%2Fgatekeeper%2Fshowpage%3FipromoID%3Dhellobar_03_lpro%22%20target%3D%22_self%22%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20text-decoration%3A%20underline%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3EJoin%20Now%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":""},"id":"Page65cde859-1421-4a3e-9777-a103df41dbf2"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page80c0933a-57f0-4905-b697-3b21b3edd153","language":{"en_sg":"%3Cp%20style%3D%22text-wrap-mode%3A%20wrap%3B%22%3ELenovo%20Education%20%7C%20Register%20to%20unlock%20up%20to%20%24150%20welcome%20discount%20%2B%20up%20to%2010%25%20EXTRA%20savings%20%2B%2015%25%20off%20tablets.%3C%2Fp%3E%3Cp%20style%3D%22text-wrap-mode%3A%20wrap%3B%22%3E%3Ca%20href%3D%22https%3A%2F%2Fwww.lenovo.com%2Fsg%2Fedu%2Fsgedu%2Fen%2Flogin%2Fedu%2Findex.html%3FipromoID%3Dhellobar_04_edu_login%22%20target%3D%22_self%22%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20text-decoration%3A%20underline%3B%22%3E%3Cspan%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%22%3E%3Cstrong%3EJoin%20Lenovo%20Education%3C%2Fstrong%3E%3C%2Fspan%3E%3C%2Fa%3E%3C%2Fp%3E","en":""},"id":"Page80c0933a-57f0-4905-b697-3b21b3edd153"},"gInfo":""}],"autoRun":true,"displayTerminal":"pc,tablet,mobile"}
Support Services - Workers answering calls wearing headsets

Support Services

Overview

Around the world and around the clock, our experts help safeguard your IT investment, 24/7/365

Get the ideal support and services your business needs. We offer customized options that meet your specific business and response-time goals, to help simplify your operations.

Features

Customized response times

From 24-hour direct access to next-business day service, you choose what fits your needs best.

Technology monitoring & maintenance

Health checks, updates, capacity planning, performance management, and more to keep you on track.

Grading your current environment

We'll assess the status of your infrastructure, troubleshoot thoroughly, and address comprehensively.

Services

  • Welcome to a new level of support for the data center.

    Premier Support Services offer direct access to skilled technicians, helping you improve the stability of your data center operations as your business embraces increasingly complex technologies.

    You'll make the most of your technology investment - and be free to focus on bigger goals that give your business a competitive edge.

    Other benefits include:

    • Faster problem diagnosis and resolution
    • Single point of contact and end-to-end problem resolution via a dedicate Premier Support phone number
    • Live answer by skilled technical experts to resolve your issues quickly 24x7x365
    • Advanced Lenovo technical resources go beyond traditional hardware support
    • Collaborative third-party software support
    • On-Demand Remote System Analysis

    You can purchase Premier on top of any warranty upgrade to find a response time that meets your business needs.

Add-On Services

Technical account management

Your IT faces growing complexity, increased workloads, infrastructure consolidation, and capacity planning obstacles. To simplify these challenges, a dedicated Technical Account Manager can act as a single point of contact and trusted advisor to help increase performance and efficiency in your data center.

Health check services

Lenovo Health Check services help maintain optimal performance and efficiency in your data center. Experienced Lenovo consultants will perform a thorough assessment of our status.

Enterprise server software support

We'll troubleshoot your entire server software stack to simplify service cases, provide predictable costs, and help eliminate the frustration of typical software support. Our experienced consultants will perform a thorough assessment of the current status of your firmware, HX Series Nutanix Clusters, SAP HANA or Hypervisor/Linux infrastructure.

Asset recovery

Stay in compliance with technology disposal regulations and best practices when your Lenovo hardware reaches the end of its useful life.

  • Recycle and dispose of hardware assets responsibly, via Lenovo's audited processing facilities
  • Web-based portal delivers a reliable and consistent customer experience.

Need more information?

Fill out this form so a Lenovo representative can contact you.

open in new tab
© 2024 Lenovo. All rights reserved.
© {year} Lenovo. All rights reserved.
Compare  ()
x