Pro Tier Benefits
• Save up to an extra 5% on Think everyday pricingPlus Tier Benefits
• Save up to an extra 8% on Think everyday pricingElite Tier Benefits
• Save up to an extra 12% on Think everyday pricingLenovo Pro Business Store
Lenovo Education
Sales:
BUSINESS:
{{SmallBusinessNumber}} option #1
(Servers & Storage included)
Whatsapp Number: +6531385500
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
BUSINESS:
{{SmallBusinessNumber}} option #1
(Servers & Storage included)
Whatsapp Number: +6531385500
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
BUSINESS:
{{SmallBusinessNumber}} option #1
(Servers & Storage included)
Whatsapp Number: +6531385500
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
BUSINESS:
{{SmallBusinessNumber}} option #1
(Servers & Storage included)
Whatsapp Number: +6531385500
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
BUSINESS:
{{SmallBusinessNumber}} option #1
(Servers & Storage included)
Whatsapp Number: +6531385500
Order Support:
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Yoga Slim 7 AI PC | Level up your creativity with next-gen AI experiences on the new Lenovo Yoga Slim 7x. Pre-order Now
Mid-Year MEGA Savings is ON! Up to 45% Off Top Models + Spin The Wheel for up to $299 Vouchers! Shop Now
Join LenovoPRO Membership Program & Get 10% Welcome Discount. Call 800-601-1481 or Whatsapp 31385500!
All-new ThinkPad P14s Gen 5|Experience performance and power on the go with up to Intel® Core™ Ultra 9 processor. Shop Now
Join Lenovo Edu and enjoy up to $150 Welcome Discount Join For Free
TIME SALE Get extra discounts off selected products from midnight – 8am and on weekends
< Back to all customer stories
Lenovo Powers Lenovo: e-services
Proactively steering customers to the optimal support resources in real time with Lenovo Smart Avatar.
“When customers want to find information about repairs and servicing, or to purchase additional services such as extended warranties, 98% of them come to our self-service channels. Every year, over 200 million customers engage with these services—so it’s crucial for us to offer the best possible experience for every visitor.”
Ronendro Singh
Global eService Operations at Lenovo
When a customer experiences an issue with a product, they expect the vendor to provide fast and effective support. But for many enterprises, fulfilling every support request via agent-assisted channels would be prohibitively costly and time-consuming.
By leveraging our own products, services and customer support expertise, Lenovo created Smart Avatar—a first-of-its-kind AI solution that can automatically direct each Lenovo PC customer to the appropriate support resources in real time.
The combination of seamless self-service experiences and responsive agent-assisted channels is bringing big benefits to Lenovo. Smart Avatar has already delivered $10 million in cost-avoidance and a 15.4-point increase in customer satisfaction—and the solution could deliver similar benefits for companies across a wide range of industries.
Fill out this form and a member of the Customer Marketing Team will contact you.