Lenovo eShop does NOT accept order cancellation or adjustment once the order is placed. Please confirm your order details before checking out
Lenovo eShop uses local courier as its standard carrier for all last mile deliveries. It may take an extra 2 – 3 business days for our courier to deliver your order to you after it has arrived our Hong Kong warehouse.
Hardware Products : You have up to seven (7) calendar days from the time you receive your item(s) to initiate exchange or return for Dead On Arrival, Missing, Wrong, Damaged, or Cosmetic (“ MWDC”) issues, or with 7 or more dead pixels. Lenovo will not make refunds, accept returns and allow exchanges for non-MWDC issues.
Software Products: Software Products may not be returned at any time once an order is placed.
Lenovo offers a variety of payment options for purchases made on Lenovo eShop, including VISA, Mastercard, American Express and Direct Deposit
For credit card orders
For Direct Deposit orders
Please send your bank receipt to email@example.com with your order number (429XXXXXXX) after payment has been deposited to our bank account