Can I change or cancel my order after it's been placed?
We start to build your computer shortly after your order is placed. It's not always possible to cancel these types of orders, so it's best to talk to our customer service team on 800-844-6572 as soon as possible if you change your mind.
Keep in mind that we also have a risk-free returns policy if you are unable to cancel your order in time.Please refer to our return policy for more details.
There were damaged items included in the package upon receipt? What should I do?
If your order contains damaged items upon arrival or something doesn't look quite right, please call 800-844-6572 to talk to our customer service representative. Please note, our customer service call center is open 9 am to 6 pm from Monday to Friday (Expect public holidays.