Advanced support from real people. Real fast.
With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.
gives you peace of mind in everyday situations.
Through phone, chat, or email—our expert technicians will take care of you. Real person support for your PC issues.
Fast resolutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.
'Getting started' and 'how-to' assistance for hardware, software and peripherals. Easy solutions that are simple to reach!
PC health check
Annual PC Health Check that allows our experts to spot issues before you, quickly resolve them, and help you avoid PC problems.
Enjoy the Premium Care experience
Available through phone, chat and e-mail
Labor and Parts
'Getting started' and 'how-to' assistance
Onsite support1 and fast repair (Mon to Friday)
Support for hardware and software
Preventative PC Health Check2
Get Premium Care Now
Use Lenovo's Warranty Lookup tool to see if your device is eligible and to purchase Premium Care.
Or select Premium Care as an add-on service for your new device at lenovo.com. In the cart process, you will be offered a pool of services to be attached to your hardware. Choose among eligible hardware, and enjoy the Premium Care experience.