lead time

When will my order arrive?

Once your order has been shipped from our warehouse/factory, please allow for additional time for the parcel to be delivered to your door. The delivery time will vary depending on the area your order is being delivered. For an estimate, please refer to the table below

Delivery Location Quick Ship for Fast Delivery
Estimated Delivery Times
(after the product ships from warehouse)
Custom to Order (CTO)
Estimated Delivery Times
(after the product ships from plant or factory)
Shipping Cost
Sydney, Melbourne, Brisbane 1-2 business days 5-7 business days FREE
Adelaide 2-3 business days 5-7 business days FREE
Perth, Hobart, Darwin 4-5 business days 5-7 business days FREE
Non Metro NSW, VIC, SA 2-4 business days 5-7 business days FREE
Non Metro QLD 2-3 business days 5-7 business days FREE
Non Metro WA, TAS , QLD 5-7 business days 7-9 business days FREE
Far north WA, Far north QLD and NT 6-8 business days 9-12 business days FREE

Can I track my order?

Yes! After you place your order, you will receive a confirmation email which will allow you access to our Oder Visibility Parcel. All of our deliveries will have a tracking code so you can view the progress of your order.

    If your order is being shipped from overseas, you will receive two tracking numbers;
  • 1) A tracking number for the airfreight delivery to Australia
  • 2) A tracking number for the delivery in Australia

*We endeavor to be as accurate as possible when estimating delivery times. However, there can be delays due to the length of time for payment to clear, holiday periods, and unforeseen supply constraints. We will try and contact you if there are any delays to your order. Please note, we do not deliver to PO Box or Parcel Locker addresses.