Order Support

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Order Support

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Help with an Order

Order Lookup is the fastest way to check expected ship or delivery dates, cancel an order that has not shipped or request a return.

Order Lookup

For Your Home

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Chat Support Hours

Mon-Fri: 10:30am – 7:00pm NZDT

Weekends and NSW (Australia) Public Holidays – Closed

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Phone Support Hours

Mon-Fri: 10:30am – 7:00pm NZDT

Weekends and NSW (Australia) Public Holidays – Closed

0800 446 833 Option 3

For Your Business

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Chat Support Hours

Mon-Fri: 10:30am – 7:00pm NZDT

Weekends and NSW (Australia) Public Holidays – Closed

Icon shopping contact circle

Phone Support Hours

Mon-Fri: 10:30am – 7:00pm NZDT

Weekends and NSW (Australia) Public Holidays – Closed

0800 446 833 Option 3

Looking for more information?

More information

Order Lookup

Check order status, start a return or cancel an order

Shipping FAQ

Shipping, Return Policy, Payments, Pick-up in-store questions

My Account

View your order history, rewards, saved carts and more!

Laptop Buying Guide

Things to consider when choosing a laptop

Product Questions

Browse our frequently asked questions to learn before you buy

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