How can I unfreeze my computer without losing unsaved data?

This is a recommends products dialog
Top Suggestions
Starting at
View All >
Language
French
English
ไทย
German
繁體中文
Country
Hi
All
Sign In / Create Account
language Selector,${0} is Selected
Register & Shop at Lenovo Pro
Register at Education Store
Pro Tier Benefits
• Save up to an extra 5% on Think everyday pricing
• Purchase up to 10 systems per order (5 more than Lenovo.com)
• Spend $10K, advance to Plus Tier with increased benefits
Plus Tier Benefits
• Save up to an extra 6% on Think everyday pricing
• Purchase up to 25 systems per order (20 more than Lenovo.com)
• Spend $50K, advance for free to Elite Tier with increased benefits
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Elite Tier Benefits
• Save up to an extra 7% on Think everyday pricing
• Purchase up to 50 systems per order (45 more than Lenovo.com)
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Partner Benefits
• Access to Lenovo's full product portfolio
• Configure and Purchase at prices better than Lenovo.com
View All Details >
more to reach
PRO Plus
PRO Elite
Congratulations, you have reached Elite Status!
Pro for Business
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
View Cart
Your cart is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
Remove
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Subtotal
Proceed to checkout
Yes
No
Popular Searches
What are you looking for today ?
Quick Links
Recent Searches
Hamburger Menu
skip to main content
{"arrowColor":"","backgroundColor":"#e6f4fa","divideColor":"#DBDBDB","sideMsg":"","data":[{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page349e675c-3e0a-46d2-be38-0e4fc10afecf","language":{"en_us":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%3EY%3C%2Fstrong%3E%3Cstrong%3Eou%20Pay%20What%20We%20Pay%3C%2Fstrong%3E%3Cstrong%3E!%3C%2Fstrong%3E%20Save%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20free%20shipping%20sitewide.%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Flenovo-sale%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Save%20Now%20%26gt%3B%22%3E%3Cstrong%3ESave%20Now%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EY%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3Eou%20Pay%20What%20We%20Pay%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E!%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3BSave%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20free%20shipping%20sitewide.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Flenovo-sale%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Save%20Now%20%26gt%3B%22%3E%3Cstrong%3ESave%20Now%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E"},"id":"Page349e675c-3e0a-46d2-be38-0e4fc10afecf"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page5aed38aa-121d-44f0-b682-16321fb07e7d","language":{"en_us":"%3Cp%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%20New%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%26nbsp%3B%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FipromoID%3DLEN818484%22%20target%3D%22_self%22%20textvalue%3D%22Learn%20More%20%26gt%3B%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3BNew%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FipromoID%3DLEN818484%22%20target%3D%22_self%22%20textvalue%3D%22Learn%20More%20%26gt%3B%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E"},"id":"Page5aed38aa-121d-44f0-b682-16321fb07e7d"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagedff89215-82f2-41f0-b5f8-2a0b00d0fcaf","language":{"en_us":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3ENeed%20it%20today%3F%20Buy%20online%2C%20pick%20up%20select%20products%20at%20Best%20Buy.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fd%2Fbopis%2F%3FIPromoID%3DLEN775727%22%20target%3D%22_self%22%20textvalue%3D%22Shop%20Pick%20Up%20%26gt%3B%22%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3EShop%20Pick%20Up%20%26gt%3B%3C%2Fspan%3E%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3ENeed%20it%20today%3F%20Buy%20online%2C%20pick%20up%20select%20products%20at%20Best%20Buy.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Fd%2Fbopis%2F%3FIPromoID%3DLEN775727%22%20target%3D%22_self%22%20textvalue%3D%22Shop%20Pick%20Up%20%26gt%3B%22%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3EShop%20Pick%20Up%20%26gt%3B%3C%2Fspan%3E%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E"},"id":"Pagedff89215-82f2-41f0-b5f8-2a0b00d0fcaf"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagee82f4fa2-da25-42c8-8f60-0356d3d2bed1","language":{"en_us":"%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3E%3C%2Fspan%3E%3C%2Fp%3E%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3EMy%20Lenovo%20Rewards!%3C%2Fstrong%3E%20During%20Earth%20Month%2C%20earn%202X%20Rewards%20on%20select%20sustainable%20Yoga%20laptops.%26nbsp%3B%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20textvalue%3D%22Join%20for%20Free%26nbsp%3B%26gt%3B%22%3E%3Cstrong%3EJoin%20for%20Free%26nbsp%3B%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EMy%20Lenovo%20Rewards!%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EDuring%20Earth%20Month%2C%20earn%202X%20Rewards%20on%20select%20sustainable%20Yoga%20laptops.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20textvalue%3D%22Join%20for%20Free%26nbsp%3B%26gt%3B%22%3E%3Cstrong%3EJoin%20for%20Free%26nbsp%3B%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E"},"id":"Pagee82f4fa2-da25-42c8-8f60-0356d3d2bed1"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagea3c780ef-0904-4b66-bc06-e6b6ceab45a0","language":{"en_us":"%3Cp%3EBad%20credit%20or%20no%20credit%3F%20No%20problem!%20Katapult%20offers%20a%20simple%20lease%20to%20own%20payment%20option%20to%20help%20get%20what%20you%20need.%20%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%3E%3Cstrong%3ESee%20if%20you%20Prequalify%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EBad%20credit%20or%20no%20credit%3F%20No%20problem!%20Katapult%20offers%20a%20simple%20lease%20to%20own%20payment%20option%20to%20help%20get%20what%20you%20need.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3ESee%20if%20you%20Prequalify%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E"},"id":"Pagea3c780ef-0904-4b66-bc06-e6b6ceab45a0"},"gInfo":""}],"autoRun":true,"displayTerminal":"pc","isShowDivide":true}

How can I unfreeze my computer without losing unsaved data?

If your computer freezes and you don't want to lose unsaved data, the first step is to wait a few minutes to see if it unfreezes on its own. If it doesn't, press the "Ctrl," "Alt," and "Delete" keys simultaneously to bring up the Task Manager. From there, you can force-close the unresponsive program or process. If that doesn't work, try restarting your computer.

Why does my computer freeze, and how can I prevent it?

A computer can freeze for a variety of reasons, including overheating, outdated software or drivers, malware, or hardware problems. To prevent freezing, make sure your computer has adequate ventilation, keep your software and drivers up to date, use antivirus software to protect against malware, and avoid overloading your computer with too many programs or processes at once.

When should I consider seeking professional help to unfreeze my computer?

If you have tried basic troubleshooting steps and your computer continues to freeze, or if the issue is beyond your technical expertise, it may be time to seek professional help.

How can I unfreeze my computer if the keyboard and mouse are unresponsive?

If your keyboard and mouse are unresponsive, you can try using the "Ctrl," "Alt," and "Delete" keys to bring up the Task Manager and force-close the unresponsive program or process. If that doesn't work, try unplugging and reconnecting the keyboard and mouse or using a different set of peripherals.

Why do certain programs cause my computer to freeze?

Certain programs can cause your computer to freeze if they are poorly optimized, have memory leaks, or conflict with other software or drivers on your system. To prevent freezing, make sure your software is up to date and compatible with your computer's hardware and operating system.

How can I tell if my computer is frozen or just running slowly?

If your computer is running slowly, it may not be frozen. To check if it's frozen, try moving the mouse or pressing keys on the keyboard. If the computer is still unresponsive, it may be frozen.

Why does my computer sometimes freeze during startup?

Your computer may freeze during startup if there are software conflicts, outdated drivers, hardware problems, or other issues. Try starting your computer in Safe Mode to see if the issue persists. If it does not, then a startup item or driver may be causing the issue.

How can I reboot a frozen computer?

To reboot a frozen computer, hold down the power button until the computer turns off. Wait a few seconds, then press the power button again to turn it back on. If this doesn't work, you can try unplugging the computer from its power source or removing the battery if it's a laptop.

Why does my computer freeze when I try to play certain games?

Your computer may freeze when playing certain games if the game is too demanding for your computer's hardware, if the game is poorly optimized, or if there are conflicts with other software or drivers on your system. To prevent freezing, make sure your computer meets the game's hardware requirements, update your graphics drivers, and close any unnecessary programs or processes before playing the game.

How can I prevent my computer from overheating and freezing?

To prevent your computer from overheating and freezing, make sure it has adequate ventilation, keep it clean and dust-free, and avoid using it on soft surfaces that can block air vents. You can also use special software to monitor your computer's temperature and adjust fan speeds as needed.

How can I prevent my computer from freezing when playing video games?

To prevent your computer from freezing when playing video games, make sure your system meets the game's hardware requirements, update your graphics drivers, and close any unnecessary programs or processes before playing the game. You can also try lowering the game's graphics settings to reduce the strain on your system.

What are some common hardware problems that can cause a computer to freeze?

Some common hardware problems that can cause a computer to freeze include faulty RAM (Random Access Memory), a failing hard drive, a damaged motherboard, or a malfunctioning power supply. If you suspect a hardware problem is causing your computer to freeze, you may need to replace or repair the affected component.

How can I troubleshoot a frozen web browser?

If your web browser freezes, you can try closing and reopening the browser, clearing the cache and cookies, disabling browser extensions, or using a different browser. If the issue persists, you can consult the browser's support community or try reinstalling the browser.

Why does my computer freeze when I connect to the internet?

Your computer may freeze when connecting to the internet if there are network connection issues, outdated drivers, or malware. To troubleshoot, try resetting your network connection, updating your network drivers, or scanning for malware with antivirus software.

How can I prevent malware from causing my computer to freeze?

To prevent malware from causing your computer to freeze, use reputable antivirus software, avoid clicking on suspicious links or downloading files from untrusted sources, and keep your operating system and software up to date with the latest security patches.

How can I troubleshoot a frozen video or audio playback?

If video or audio playback freezes, try restarting the playback, updating your media player software, or checking for updates to your graphics or audio drivers. You can also try closing other programs or processes to free up system resources.

What should I do if my computer keeps freezing despite troubleshooting?

If your computer continues to freeze despite basic troubleshooting steps, it may be time to seek professional help. They can help diagnose and fix more complex issues that may be causing your computer to freeze.

How can I prevent my computer from freezing during software updates?

To prevent your computer from freezing during software updates, make sure your system meets the minimum requirements for the update, close any unnecessary programs or processes, and ensure you have a stable internet connection. It's also a good idea to back up your data before installing updates in case anything goes wrong.

Why does my computer freeze when I try to print?

Your computer may freeze when trying to print if there are issues with the printer driver, the printer is not properly connected, or there are conflicts with other programs or processes. To troubleshoot, try updating the printer driver, checking the printer connection, and closing other programs or processes.

How can I prevent my computer from freezing when running multiple programs?

To prevent your computer from freezing when running multiple programs, make sure your system meets the hardware requirements for the programs, close any unnecessary programs or processes, and consider upgrading your RAM or storage if your system is low on resources.

{"pageComponentDataId":"c6016cday5451-43d6-9d34-e558a08d2b76","pageComponentId":"c6016cday5451-43d6-9d34-e558a08d2b76","isAssociatedRelease":"true","pageComponentDataLangCode":"en","configData":{"jumpType":"currentTab","headlineColor":"black","displayNumber":"","styleMode":"vertical","headline":"","products":[{"number":{"t_id":"4XD1C99223","language":{"fr_ca":"","en_ca":"4XD1C99223","en_us":"","en":"4XD1C99223","fr":""},"id":"Paged364d785-5b43-46f3-897f-cfc1f2886cc5"}},{"number":{"t_id":"GX30Z21568","language":{"fr_ca":"","en_ca":"GX30Z21568","en_us":"","en":"GX30Z21568","fr":""},"id":"Page8a92c658-e187-4221-a70b-abfeb5c40052"}},{"number":{"t_id":"GX41L44752","language":{"fr_ca":"","en_ca":"GX41L44752","en_us":"","en":"GX41L44752","fr":""},"id":"Page3c3ca4cb-191e-42d6-b6bf-2a17188dcd34"}},{"number":{"t_id":"GY51F14319","language":{"fr_ca":"","en_ca":"GY51F14319","en_us":"","en":"GY51F14319","fr":""},"id":"Page9aad6b00-44a5-4f35-91db-6509e57b5f2f"}},{"number":{"t_id":"4Z91K18761","language":{"fr_ca":"","en_ca":"4Z91K18761","en_us":"","en":"4Z91K18761","fr":""},"id":"Page8d533231-87a4-40f2-9a1c-5e922f32affc"}}]},"urlPrefix":"AAAAAAAF","title":"glossary-right-blue-boxes-fragment","pageId":"e60a662e-c1b6-4ba3-afa9-6f6977b562f8","urlEdit":0,"uri":"/FragmentDirectory/gloccery/glossary-right-blue-boxes-fragment.frag","pageComponentUuid":"c6016cday5451-43d6-9d34-e558a08d2b76"}
coming coming
Starting at
List Price
Est Value
Est Value:
List Price
Est Value (Estimated Value)
List Price is Lenovo’s estimate of product value based on the industry data, including the prices at which first and third-party retailers and etailers have offered or valued the same or comparable products. Third-party reseller data may not be based on actual sales.
Estimated value is Lenovo’s estimate of product value based on industry data, including the prices at which Lenovo and/or third-party retailers and e-tailers have offered or valued the same or comparable products. Third-party data may not be based on actual sales.
Learn More
See More
See Less
View {0} Model
View {0} Models
Delivery options for {0}
Part Number
Features
See More
See Less
Compare
Added!
Great choice!
You may compare up to 4 products per product category (laptops, desktops, etc). Please de-select one to add another.
View Your Comparisons
Add To Cart
Add To Cart
We're sorry,
Products are temporarily unavailable.
Continue Shopping
Learn More
Coming Soon
Featured Product
Featured Products
Oops! No results found. Visit the categories above to find your product.
Save
open in new tab
© 2024 Lenovo. All rights reserved.
© {year} Lenovo. All rights reserved.
Compare  ()
x