What is a DNS Issue?

Lenovo
  • Products
  • Solutions
  • Services
  • Support
  • About Lenovo
  • Deals
  • Business
  • Student
  • Gaming
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
View Cart
Remove
Your cart is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Subtotal
Proceed to Checkout
Yes
No
Popular Searches
What are you looking for today ?
Trending
Recent Searches
Items
All
Cancel
Top Suggestions
View All >
Starting at
Glossary Hero
Learn More
StarStar

Annual Sale

Lenovo Laptop SaleLenovo Laptop Sale

Laptop Deals

Desktop DealsDesktop Deals

Desktop Deals

Workstation DealsWorkstation Deals

Workstation Deals

StoreStore

Pick Up Today at Best Buy

ControllerController

Gaming PC & Accessory Deals

MouseMouse

PC Accessories & Electronics Deals

MonitorMonitor

Monitor Deals

Tablet and phoneTablet and phone

Tablets & Phones Deals

ServerServer

Server & Storage Deals

Discount tagDiscount tag

Clearance Sale


What is a DNS Issue?

A DNS issue can be an issue with domain name servers or DNS records, or with how they are configured. A Domain Name Server (DNS) is a computer which translates human-readable website addresses into machine-readable numerical Internet Protocol (IP) addresses. If these systems are not working properly, the end user may not be able to access the site using their web browser.

Why is troubleshooting DNS issues important?

Troubleshooting DNS issues is critical because it ensures that web browsers and other online services are able to locate the correct IP address when they load a website. Without a proper Network Security Protocol, accessing websites is virtually impossible, so it’s important to ensure that all DNS records are up and running.

What causes DNS issues?

There can be several reasons why a user might experience a DNS issue. These include incorrect DNS settings on the user’s device, misconfigured router settings, malicious software on the user’s computer, corrupted system files, faulty hardware, problems at the DNS server itself and much more.

How do you identify a potential DNS problem?

If you're experiencing trouble connecting to web pages or services, then it's possible that your ISP's settings or configuration could be causing an issue. Other indicators of potential problems include slow connection speeds and ‘host’ not found errors when attempting to connect to websites or services.

What tools can help identify and diagnose DNS issues?

Various diagnostic tools exist which can help with identifying and diagnosing potential problems with your ISP's set up or configuration such as Pingdom Tools' "Real User Monitoring", which tests both response times and tracking info for visitor data. Namebench which helps users find faster and more reliable nameservers (such as Google Public DNS). Netalyzr from Stanford University identifies various network performance problems. SmartWhois which enables users to view information about domains controllers and hosts as well as other pertinent information. Free My IP for detecting public IP address changes. PING Test for checking connection quality between two points over the internet. Curl for receiving detailed information about HTTP headers used by any given website among many others.

What steps should I take if I experience a problem related to my ISP’s settings?

The first step should always be to contact your Internet service provider so they can confirm whether there is an issue with their set up or configuration that needs addressing. If this doesn't resolve things then further troubleshooting will likely be necessary such as changing your ISP's provided nameservers, adjusting your router's firewall settings or flushing your system's DNS cache depending on what diagnostic tools identify as potential causes of the issue(s).

What methods can I use to fix DNS issues?

There are several different methods that can be used to help fix DNS issues. One is to try a different DNS server or configure your computer settings, so it uses the public Google DNS server instead of the one provided by your ISP. Alternatively, you could flush the cache on your computer and/or router which will clear out any accumulated data and allow for a fresh connection. Additionally, updating your router firmware may be able to help in some cases. Finally, if all else fails then manually editing domain name server records might be necessary as well.

How can I prevent future DNS issues?

There are several measures that you can take to help minimize the likelihood of experiencing DNS issues in the future. First, make sure that all your device's software is kept up to date as this may include important updates for DNS configurations and settings. Second, consider changing your ISP if you're still having frequent problems or if a better option is available in your area. Third, ensure that your router and other network hardware (such as modems) are compatible with the newest internet technologies and standards. Finally, perform periodic tests to monitor any changes in connection quality or speed, as these could indicate potential problems with your current setup that could lead to DNS issues down the line.

What are the symptoms of DNS issues?

The most common symptom of a DNS issue is slow or poor internet connection speeds. This can manifest as slower page loads, streaming video buffering or even failing to connect entirely. Other potential symptoms could be websites not loading properly or displaying content incorrectly or incompletely. Additionally, you may encounter times when certain websites will become inaccessible and give an error message instead of the expected response. If any of these problems occur, there may be a DNS issue that needs to be addressed.

How can I troubleshoot DNS issues?

Troubleshooting DNS issues is relatively straightforward. First, try temporarily disabling any antivirus or firewall software that you have installed as this can sometimes interfere with your internet connection. If this doesn't work, try to connect to different networks or hotspots to see if the issue is localized to one particular connection. Another option is to flush your DNS cache instructions for doing this will depend on the device you are using and its operating system. Finally, if nothing else works, it may be necessary to contact your internet service provider as there could be an issue with their servers or network which you may not be able to resolve yourself.

How can I test for DNS issues?

Testing for DNS issues can be done in a few different ways. First, you can try accessing websites and other resources via their IP address instead of the domain name. If it works through the IP address but not the domain name, then there is likely a DNS issue. Another option is to run network diagnostics from your device or router to check for any problems with your internet connection. Finally, it is worth running a trace route analysis between your computer and the server you are trying to access. This will help detect any points along the network path where there may be an issue causing DNS delays or errors.

What tips can I follow for better DNS management?

For better DNS management, it is important to regularly check your domain’s DNS settings and make sure that they are up to date. It is also a good idea to use a reliable DNS provider as this can help improve reliability and speed. Additionally, periodically resetting or flushing your DNS cache can help prevent data from being stored or cached inappropriately. Finally, be sure to keep the software running on your server up to date in order to ensure that it is secure and performing optimally.

Looking for a Great Deal?
Shop Lenovo.com for great deals on A+ Education PCs, Accessories, Bundles and more.
Shop Deals Now

  • Shop
    • Student Deals
    • K-12 Student Laptops
    • Student Accessories
    • Laptops by Major
    Education resource
    Explore
    • What is STEM?
    • Best Laptops for College
    • Student & Teacher Discounts
    • Lenovo Sustainability Programs
    Education carry case

    While every effort has been made to ensure accuracy, this glossary is provided for reference purposes only and may contain errors or inaccuracies. It serves as a general resource for understanding commonly used terms and concepts. For precise information or assistance regarding our products, we recommend visiting our dedicated support site, where our team is readily available to address any questions or concerns you may have.

    Enter email to receive Lenovo marketing and promotional emails. Review our Privacy Statement for more details.
    Please enter the correct email address!
    Email address is required
    • Facebook
    • Twitter
    • Youtube
    • Pinterest
    • TikTok
    • Instagram
    Select Country / Region:
    Country
    AndroidIOS

    undefined

    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined

    undefined

    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined

    undefined

    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined

    undefined

    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined

    undefined

    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    • undefined
    PrivacyCookie Consent ToolDo Not Sell or Share My Personal InformationU.S. Privacy NoticeSite MapTerms of UseExternal Submission PolicySales terms and conditionsAnti-Slavery and Human Trafficking Statement
    Compare  ()
    removeAll x
    Call
    
                        
                    
    Select Your Store