Answers to Your Microsoft Office 365 Questions – Lenovo FAQs

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Microsoft Office 365

Get the answers you’re looking for about Microsoft 365. From simple Word basics to mastering Copilot, explore in-depth articles on everything from email setup to productivity boosts with Excel, Word, and beyond.

What is Microsoft 365?

Microsoft 365 is a subscription-based productivity platform. This cloud-powered platform provides access to essential Microsoft apps like Word, Excel and PowerPoint, Outlook, OneDrive, and so much more. Microsoft 365 can be installed on PCs, tablets, and phones, ensuring easy access and collaboration across devices... Read more

How do I log into my Microsoft 365 account?

Microsoft 365 is easy to access. To log into your account, open a web browser and go to the Microsoft 365 login page. Enter your email address associated with your account, then click "Next." You'll then be prompted to enter your password... Read more

What is Outlook in Microsoft 365?

Outlook in Microsoft 365 is a powerful email and personal information management tool designed to help you stay organized and productive. It combines email, calendars, contacts, and tasks in one place, making it easy to manage your communication and schedule. Seamless integration with other Microsoft 365 apps ensures... Read more

What is Microsoft 365 Word?

Microsoft 365 Word is a dynamic word-processing application included in the Microsoft 365 suite, designed to help you create, edit, and format documents effortlessly. It combines essential tools like templates and accessibility features with advanced capabilities, such as smart editing suggestions and AI-powered... Read more

What is Microsoft 365 Excel?

Microsoft 365 Excel is the cloud-powered version of Excel, included in the Microsoft 365 subscription. It enables you to create spreadsheets, perform calculations, and analyze data with ease. You can access Excel from web browsers, desktop apps, or mobile devices, ensuring flexibility... Read more

What is Microsoft OneDrive and how does it work?

Microsoft OneDrive is a cloud storage service designed to safely store your files online while providing convenient access across all your devices. It syncs your files automatically, ensuring you always have the latest versions. You can easily share files with others and collaborate in real time... Read more

What is Microsoft 365 Family, and who can use it?

Microsoft 365 Family is a subscription plan designed for families or groups of up to six people. It offers access to premium Microsoft apps like Word, Excel, and PowerPoint, along with 1TB of OneDrive cloud storage per person. The plan also includes advanced security features and helpful tools like Microsoft Family Safety... Read more

How can I sign up for the Microsoft 365 free trial?

To sign up for the Microsoft 365 free trial, go to Microsoft’s official website and look for the trial offer. Follow the steps to create or sign in to your Microsoft account. You’ll need to provide a valid payment method to activate the trial, though no charges will occur during the trial period... Read more

How do I install Microsoft 365 on my computer?

To install Microsoft 365, start by signing in to your account at www.office.com using the Microsoft account linked to your subscription. Once signed in, navigate to the home page and select Install apps, then choose Microsoft 365 apps to download the installer. After the file is downloaded... Read more

What is Microsoft 365 Calendar?

Microsoft 365 Calendar is a versatile scheduling and time management tool integrated into the Outlook application. It helps you organize appointments, meetings, and events in a visual calendar format, making it easy to keep track of your personal and professional commitments... Read more

Why can’t I sign in to my Microsoft 365 account?

If you’re unable to sign in to your Microsoft 365 account, ensure you’re using the correct email and password. If forgotten, use the “Forgot Password” option to reset it. Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions. Check your internet connection... Read more

What should I do if I forget my Microsoft 365 password?

If you forget your Microsoft 365 password, use the "Forgot my password" option on the Microsoft sign-in page. Enter your email address and follow the verification steps, such as receiving a security code via email or text. Once verified, create a new password and log back in. Ensure your new password meets Microsoft’s security... Read more

What are Microsoft 365 updates, and why are they important?

Microsoft 365 updates are periodic enhancements, bug fixes, and performance improvements delivered by Microsoft to your apps. They aim to keep your software secure, efficient, and up to date with modern standards. These updates often introduce new tools and features designed to boost productivity... Read more

What are templates in Microsoft 365, and how can I use them?

Templates in Microsoft 365 are ready-made designs for documents, spreadsheets, and presentations that help you get started quickly. They come pre-formatted for tasks like resumes, budgets, or presentations, saving you time and effort. With templates, you can focus on your content while customizing layouts... Read more

What are the benefits of using Microsoft 365 for seniors?

Microsoft 365 provides a wealth of benefits tailored to seniors and all people. Microsoft works to make interfaces adaptable and easy to use. It includes user-friendly tools like pre-designed templates in Word and Excel, making it simpler to draft letters, manage budgets, or organize lists... Read more

What are the basic steps to secure my Microsoft 365 account?

To secure your account, start by using a strong, unique password and enabling multi-factor authentication (MFA) for added protection. Regularly update your software to stay safe from vulnerabilities and monitor your account for unusual activity. Be cautious when using shared or public devices... Read more

How can I save a file in Microsoft 365 apps like Word or Excel?

Saving a file is simple. Click on the “File” tab and choose “Save” or “Save As” to name your file and select a storage location. Options include OneDrive for cloud storage or your local drive. If it’s your first time saving, the app will prompt you to choose the format and location. For seamless device syncing, save your work to OneDrive... Read more

Can I access Microsoft 365 apps on my mobile device?

Yes, you can access Microsoft 365 apps like Word, Excel, and Outlook on your smartphone or tablet. Simply download them from the Google Play Store, install them, and sign in using your Microsoft account. This access lets you view, edit, and manage your files wherever you are... Read more

How do I save a Word document as a PDF in Microsoft 365?

To save a Word document as a PDF in Microsoft 365, open the document you want to convert in Microsoft Word. Click on "File" in the top menu, then select "Save As" or "Export" (depending on your version). Choose the location where you want to save the file, and under the "Save as type" dropdown menu, select "PDF"... Read more

Where can I find official help for using Microsoft 365?

You can access official help through the Microsoft Support website, where you’ll find step-by-step guides, troubleshooting resources, and learning tools to improve your Microsoft 365 experience. Each Office app also includes a Help menu with links to product-specific guidance... Read more

What is Microsoft Copilot?

Microsoft Copilot is an AI-powered assistant developed by Microsoft to work within its ecosystem of applications. It integrates seamlessly with Microsoft 365 apps—like Word, Excel, PowerPoint, and Teams—to help users boost productivity. It uses advanced AI to provide suggestions, automate repetitive tasks... Read more

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