Customization

HTTP Status 500 – Internal Server Error

Type Exception Report

Message Request processing failed; nested exception is com.lenovo.base.exception.BaseRTException: <#Id can not be empty#>

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.lenovo.base.exception.BaseRTException: <#Id can not be empty#>\n\torg.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:982)\n\torg.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)\n\tjavax.servlet.http.HttpServlet.service(HttpServlet.java:626)\n\torg.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)\n\tjavax.servlet.http.HttpServlet.service(HttpServlet.java:733)\n\torg.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\torg.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)\n\torg.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tcom.lenovo.hunter.filter.LogHunterFilter.doFilter(LogHunterFilter.java:76)\n

Root Cause

com.lenovo.base.exception.BaseRTException: <#Id can not be empty#>\n\tcn.fes.config.StoreConfigUtil.getCode(StoreConfigUtil.java:433)\n\tcn.fes.config.StoreConfigUtil.getParentId(StoreConfigUtil.java:295)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController.getRequestContext(ProductOnlineController.java:310)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController.getRequestContext(ProductOnlineController.java:298)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController.getDealsBanner$original$dpD8KjZG(ProductOnlineController.java:549)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController.getDealsBanner$original$dpD8KjZG$accessor$eqCylI7n(ProductOnlineController.java)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController$auxiliary$xxgQLmQE.call(Unknown Source)\n\torg.apache.skywalking.apm.agent.core.plugin.interceptor.enhance.InstMethodsInter.intercept(InstMethodsInter.java:86)\n\tcom.lenovo.ofp.product.controller.ProductOnlineController.getDealsBanner(ProductOnlineController.java)\n\tsun.reflect.GeneratedMethodAccessor1609.invoke(Unknown Source)\n\tsun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tjava.lang.reflect.Method.invoke(Method.java:498)\n\torg.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)\n\torg.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest$original$ULdDVHWo(InvocableHandlerMethod.java:133)\n\torg.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest$original$ULdDVHWo$accessor$3tsHMfUH(InvocableHandlerMethod.java)\n\torg.springframework.web.method.support.InvocableHandlerMethod$auxiliary$THGQnEIs.call(Unknown Source)\n\torg.apache.skywalking.apm.agent.core.plugin.interceptor.enhance.InstMethodsInter.intercept(InstMethodsInter.java:86)\n\torg.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java)\n\torg.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97)\n\torg.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)\n\torg.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)\n\torg.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)\n\torg.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967)\n\torg.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901)\n\torg.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)\n\torg.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)\n\tjavax.servlet.http.HttpServlet.service(HttpServlet.java:626)\n\torg.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)\n\tjavax.servlet.http.HttpServlet.service(HttpServlet.java:733)\n\torg.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\torg.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)\n\torg.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)\n\tcom.lenovo.hunter.filter.LogHunterFilter.doFilter(LogHunterFilter.java:76)\n

Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/8.5.64

Custom BIOS Service

Tailor BIOS settings for your Organizational Needs

High quality customized BIOS settings are applied to your PCs during manufacturing, according to your exact network and security needs.

- Work with the Lenovo Imaging Technology Center to customize each setting in the BIOS such as setting administrative passwords, changing the boot order of devices and enabling/disabling output devices like USB ports.

- We will capture your custom BIOS requirements, as defined by you, and send a special file to manufacturing so it can be deployed on your systems along with your custom image. You can even choose to have your company logo placed in the background view as the system is booting up.

-The result is that you have a high-quality custom BIOS tailored to your exact security and network needs before the systems leave Lenovo manufacturing. This will provide greater value to your business by reallocating your technician time to more strategic IT initiatives.

Additional Resource

Custom Imaging Services

Automate the Imaging Process, Free Up IT Resources, and Maximize Your Hardware Investment.

- Lenovo Imaging Technology Center creates, verifies, and deploys your customized image, during manufacturing, completely error free.

- Lower your costs, support faster deployment and reduce deployment errors with Lenovo Imaging Services.

- Shift your, labor-intensive desk side services to an automated process within Lenovo Manufacturing.

- Focus on what you do best. Let Lenovo deliver a customized image to your hardware in the most secure way possible.

Additional Resource

Image Creation

Image Management

Cloud Recovery

The Lenovo Imaging Technology Center consults with you to define your unique imaging needs and creates a custom image. You can relax knowing that experienced engineers will build an image that works flawlessly in your environment. The custom image is thoroughly tested by Lenovo engineers to ensure compatibility and correct operation with the system.

Lenovo assumes responsibility for making continuous updates to your organization image, based upon the frequency you desire (ad-hoc, quarterly, every hardware refresh) ensuring your employees have what they need to perform at their peak. Typical changes can include loading new applications, hot fixes, drivers, Sysprep changes.

Store your custom image in the cloud, ready to be accessed via secure credentials by mobile users anytime and from all over the world on Lenovo’s secure cloud portal. Hard drive or software failure can be easily recovered by users, without assistance from IT.

Smart Image

Simplify image management with one dynamic image across multiple hardware platforms

Smart Image ensures you have compatibility across all Lenovo based hardware platforms by combining Lenovo hardware and your Windows OS image in a single dynamic imaging solution. It resolves issues with Drivers, hardware-specific apps, hot fixes, and more.

Experts in the Lenovo Imaging Technology Center work with you to develop an effective solution that is tested, verified, and installed in manufacturing.

Increase operational efficiencies and redirect technicians to more critical projects.

Lower image maintenance costs by leveraging Lenovo’s image management expertise.

Additional Resource