Why is my monitor not working?

respectSign
This is a recommends products dialog
Top Suggestions
Starting at
View All >
Language
French
English
LangEntry.ChineseTaiwan
ไทย
LangEntry.Dutch
German
繁體中文
Country
Hi
All
Sign In / Create Account
language Selector,${0} is Selected
Register & Shop at Lenovo Pro
Register at Education Store
Pro Tier Benefits
• Save up to an extra 5% on Think everyday pricing
• Purchase up to 10 systems per order (5 more than Lenovo.com)
• Spend $10K, advance to Plus Tier with increased benefits
Plus Tier Benefits
• Save up to an extra 6% on Think everyday pricing
• Purchase up to 25 systems per order (20 more than Lenovo.com)
• Spend $50K, advance for free to Elite Tier with increased benefits
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Elite Tier Benefits
• Save up to an extra 7% on Think everyday pricing
• Purchase up to 50 systems per order (45 more than Lenovo.com)
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Partner Benefits
• Access to Lenovo's full product portfolio
• Configure and Purchase at prices better than Lenovo.com
View All Details >
spend
more to reach
PRO Plus
PRO Elite
Congratulations, you have reached Elite Status!
Pro for Business
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
Temporarilyunavailable
Discontinued
comingsoon
minicart_error_please_view
View Cart
Your cart is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
Remove
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Subtotal
Proceed to checkout
Yes
No
Popular Searches
What are you looking for today ?
Quick Links
Recent Searches
Hamburger Menu
skip to main content
{"arrowColor":"","backgroundColor":"#e6f4fa","divideColor":"#DBDBDB","sideMsg":"","data":[{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page365d7a61-5fef-4fc2-bfd1-dc096d03a772","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cstrong%3E%3C%2Fstrong%3EY%3Cstrong%3Eou%20Pay%20What%20We%20Pay!%3C%2Fstrong%3E%20Save%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20free%20shipping%20sitewide.%26nbsp%3B%3Ca%20href%3D%22%2Fd%2Fdeals%2Flenovo-sale%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Save%20Now%22%3E%3Cstrong%3ESave%20Now%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EY%3C%2Fspan%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3Eou%20Pay%20What%20We%20Pay!%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3BSave%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20free%20shipping%20sitewide.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22https%3A%2F%2Fadmin.lenovo.com%2Fd%2Fdeals%2Flenovo-sale%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Save%20Now%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3ESave%20Now%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Fdoorbusters%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Save%20Now%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fp%3E","fr":""},"id":"Page365d7a61-5fef-4fc2-bfd1-dc096d03a772"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagefa67ec4c-acae-46a8-b7e4-c2e21f469861","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%20New%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FIPromoID%3DLEN818484%22%20target%3D%22_self%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fspan%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3BNew%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FIPromoID%3DLEN818484%22%20target%3D%22_self%22%20textvalue%3D%22Learn%20More%20%26gt%3B%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fspan%3E%3C%2Fp%3E","fr":""},"id":"Pagefa67ec4c-acae-46a8-b7e4-c2e21f469861"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagefe896ed9-8b6e-4049-875f-a481a7cd407b","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3EMy%20Lenovo%20Rewards!%3C%2Fstrong%3E%20During%20Earth%20Month%2C%20earn%202X%20Rewards%20on%20select%20sustainable%20Yoga%20laptops.%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20textvalue%3D%22Join%20for%20Free%20%26gt%3B%22%3E%3Cstrong%3EJoin%20for%20Free%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"","fr":""},"id":"Pagefe896ed9-8b6e-4049-875f-a481a7cd407b"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page6f6093f0-2a38-455d-8a97-2f641356ae7d","language":{"fr_ca":"","en_ca":"%3Cp%3EBusiness%20Financing%20Available.%20Split%20payments%20from%204%20to%2052%20weeks%2C%20options%20as%20low%20as%200%25%20interest.%20%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%3E%3Cstrong%3ESee%20Details%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EBusiness%20Financing%20Available.%20Split%20payments%20from%204%20to%2052%20weeks%2C%20options%20as%20low%20as%200%25%20interest.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3ESee%20Details%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","fr":""},"id":"Page6f6093f0-2a38-455d-8a97-2f641356ae7d"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pageae70b043-0530-4b2e-97ce-2b9ea36b0c2b","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EFree%20shipping%20sitewide%2C%20no%20minimum.%3C%2Fspan%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EFree%20shipping%20sitewide%2C%20no%20minimum.%3C%2Fspan%3E%3C%2Fp%3E","fr":""},"id":"Pageae70b043-0530-4b2e-97ce-2b9ea36b0c2b"},"gInfo":""}],"autoRun":true,"displayTerminal":"pc","isShowDivide":true}

Why is my monitor not working?

Your monitor could not be working due to several reasons: a loose cable or damaged port, a power issue, a driver problem, or a faulty monitor. To troubleshoot the issue, check the cable connections and power source, ensure the monitor is receiving power and has settings correctly configured. If the monitor still isn't working, try to connect it to another device or replace the cable to isolate the issue to the monitor.

What should I do if my monitor displays a blank screen?

If your monitor is powered on but displays a blank screen, try the following troubleshooting steps. First, check the video cable connecting your monitor to the computer. Ensure that it is firmly plugged in on both ends. If the cable is securely connected, verify that the computer is turned on and not in sleep or hibernation mode. Additionally, you can try connecting the monitor to another computer or using a different video cable to rule out any potential hardware issues.

Why is my monitor showing distorted or flickering images?

Distorted or flickering images on your monitor can be caused by a few factors. It could be due to a loose or damaged video cable connection, a problem with the graphics card, or outdated graphics drivers. Check the video cable connections and make sure they are secure. If the issue persists, update your graphics drivers to the latest version available. If the problem persists, it might show a hardware issue with either the monitor or the graphics card.

What should I do if my monitor displays "No Signal"?

If your monitor displays a "No Signal" message, it means that it is not receiving any input from the computer. Begin by checking the video cable connections and ensuring they are properly connected. If the connections are secure, check if the computer is turned on and functioning correctly. Restart the computer and see if the monitor detects the signal. If the problem persists, there might be an issue with the graphics card, the video cable, or the monitor itself.

How do I troubleshoot a monitor that goes into sleep mode?

If your monitor keeps going into sleep mode, it could be due to power-saving settings or an issue with the computer's power options. To troubleshoot this, go into the control panel of your operating system and adjust the power settings. Make sure that the sleep or hibernation settings are appropriately configured. Additionally, check the monitor's menu settings to ensure that it is not set to sleep or power-saving mode. If the issue continues, it might indicate a hardware problem with the monitor or the computer's power supply.

Why is my monitor displaying a distorted resolution?

If your monitor is displaying a distorted resolution, it might be due to incorrect display settings or outdated graphics drivers. Adjust the display settings on your computer to match the native resolution of your monitor. If the issue persists, update your graphics drivers to the latest version provided on the website. In some cases, it might be necessary to reinstall the graphics drivers to resolve the problem.

What should I do if my monitor has dead pixels?

Dead pixels are individual pixels on the monitor that are permanently off, resulting in small black or colored spots on the screen. Unfortunately, dead pixels are usually a hardware issue and cannot be easily fixed. If your monitor is still under warranty, contact customer care to inquire about a possible replacement or repair.

How can I prevent my monitor from overheating?

Overheating can cause damage to your monitor and affect its performance. To prevent overheating, ensure that the monitor is adequately ventilated and that there are no obstructions blocking the vents. Avoid placing the monitor in direct sunlight or near heat sources. If the monitor has a built-in fan, make sure it is functioning correctly. Regularly clean the monitor's vents and remove any dust buildup. Additionally, avoid running the monitor at excessively high brightness levels for extended periods, as this can contribute to overheating.

Why is my monitor displaying distorted colors?

If your monitor is showing distorted colors, it could be due to incorrect color settings or a problem with the graphics card. Check the color settings on your computer and ensure they are properly calibrated. You can also try adjusting the color settings on the monitor itself if it provides that option. If the issue persists, update the graphics card drivers to the latest version or try using a different graphics card to see if the problem is resolved.

Why is my monitor flickering at high refresh rates?

If your monitor flickers when set to high refresh rates, it may be due to compatibility issues between the monitor and the graphics card. Check the specifications of both your monitor and graphics card to ensure they support the desired refresh rate. If they are compatible, try adjusting the refresh rate slightly lower to see if the flickering stops. It's also advisable to update your graphics card drivers to the latest version, as new driver releases often address compatibility issues and improve performance.

What should I do if my monitor has a distorted or unresponsive touch screen?

If your monitor has a touch screen that is distorted or unresponsive, there could be a problem with the touch screen hardware or drivers. First, make sure the touch screen is clean and free of any debris or smudges that might interfere with its operation. If cleaning doesn't help, check for any available touch screen driver updates and install them. You can also try calibrating the touch screen through the operating system settings to ensure exact touch detection. If the issue persists, it may require professional repair or replacement of the touch screen component.

How do I troubleshoot a monitor that randomly goes black?

If your monitor randomly goes black, it can be a frustrating issue to deal with. Start by checking the power and video cable connections, ensuring they are securely plugged in. If the cables are properly connected, check the power-saving settings on your computer and make sure they are not set to turn off the monitor after a certain period of inactivity. It's also recommended to update your graphics card drivers and monitor firmware to the latest versions, as outdated software can sometimes cause such issues. If the problem continues, consider testing the monitor on a different computer or using a different monitor with your current setup to find whether the issue lies with the monitor or the computer.

How can I fix the screen tearing on my monitor?

Screen tearing occurs when the monitor displays parts of multiple frames simultaneously, resulting in a visible horizontal line or split between the frames. You can fix screen tearing on your monitor by enabling vertical sync (VSync) on your graphics card control panel, limiting the refresh rate of your monitor, or upgrading to a monitor with a higher refresh rate. Additionally, you can adjust the resolution or graphics settings of your computer to reduce the workload on your graphics card.

{"pageComponentDataId":"c6016cday5451-43d6-9d34-e558a08d2b76","isAssociatedRelease":"true","pageComponentDataLangCode":"en","configData":{"jumpType":"currentTab","headlineColor":"black","displayNumber":"","styleMode":"vertical","headline":"","products":[{"number":{"t_id":"4XD1C99223","language":{"fr_ca":"","en_ca":"4XD1C99223","en_us":"","en":"4XD1C99223","fr":""},"id":"Paged364d785-5b43-46f3-897f-cfc1f2886cc5"}},{"number":{"t_id":"GX30Z21568","language":{"fr_ca":"","en_ca":"GX30Z21568","en_us":"","en":"GX30Z21568","fr":""},"id":"Page8a92c658-e187-4221-a70b-abfeb5c40052"}},{"number":{"t_id":"GX41L44752","language":{"fr_ca":"","en_ca":"GX41L44752","en_us":"","en":"GX41L44752","fr":""},"id":"Page3c3ca4cb-191e-42d6-b6bf-2a17188dcd34"}},{"number":{"t_id":"GY51F14319","language":{"fr_ca":"","en_ca":"GY51F14319","en_us":"","en":"GY51F14319","fr":""},"id":"Page9aad6b00-44a5-4f35-91db-6509e57b5f2f"}},{"number":{"t_id":"4Z91K18761","language":{"fr_ca":"","en_ca":"4Z91K18761","en_us":"","en":"4Z91K18761","fr":""},"id":"Page8d533231-87a4-40f2-9a1c-5e922f32affc"}}]},"urlPrefix":"AAAAAAAFAAAH","needGetLatestTransDataKey":"needGetLatestTransDataValue","title":"glossary-right-blue-boxes-fragment","pageId":"ed8ce94b-788f-4a56-a348-d72df37718b3","urlEdit":0,"uri":"/FragmentDirectory/gloccery/glossary-right-blue-boxes-fragment.frag","pageComponentId":"c6016cday5451-43d6-9d34-e558a08d2b76","tplId":"e60a662e-c1b6-4ba3-afa9-6f6977b562f8","pageComponentUuid":"c6016cday5451-43d6-9d34-e558a08d2b76","targetUser":"0"}
coming coming
Starting at
List Price
Est Value
Est Value:
List Price
Est Value (Estimated Value)
List Price is Lenovo’s estimate of product value based on the industry data, including the prices at which first and third-party retailers and etailers have offered or valued the same or comparable products. Third-party reseller data may not be based on actual sales.
Estimated value is Lenovo’s estimate of product value based on industry data, including the prices at which Lenovo and/or third-party retailers and e-tailers have offered or valued the same or comparable products. Third-party data may not be based on actual sales.
Learn More
See More
See Less
View {0} Model
View {0} Models
Delivery options for {0}
Part Number
Features
See More
See Less
Compare
Added!
Great choice!
You may compare up to 4 products per product category (laptops, desktops, etc). Please de-select one to add another.
View Your Comparisons
Add To Cart
Add To Cart
We're sorry,
Products are temporarily unavailable.
Continue Shopping
Learn More
Coming Soon
Featured Product
Featured Products
Oops! No results found. Visit the categories above to find your product.
Save
open in new tab
© 2024 Lenovo. All rights reserved.
© {year} Lenovo. All rights reserved.
Compare  ()
removeAll x