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Smarter support and security for your PC

Worrying is a thing of the past! With Premium Care Plus, you are on our 24/71 priority support list with coverage against any accidental PC damage2. Power through your day effortlessly with our Smart Performance and extended battery solutions, and enjoy complete peace of mind.

Learn more >

Extra care, protection, and peace-of-mind with Lenovo Premium Care Plus, your one-stop support solution

Why stop at Premium Care when Premium Care Plus can give you more...

Accidental Damage Protection Icon

Accidental Damage Protection2

Coverage against accidental drops, spills, bumps, structural failures, electrical surges, and damage to the integrated LCD screen with no additional repair fees.

Enhanced PC Performance & Security Icon

Enhanced PC Performance & Security3

Lenovo Smart Performance software will assist in diagnosing and resolving performance and security issues, thus giving your PC a boost while helping keep it away from harmful malware.

24/7 Prioritized Support Icon

24/7 Prioritized Support1

Elite technicians are available 24/7 to provide comprehensive hardware and software support. If it cannot be resolved remotely, onsite visits or expedited repair solutions will be deployed.

Extended Battery Protection Icon

Extended Battery Protection4

Sealed battery warranty offers a one-time replacement if the battery fails after the first year, or when it fails to meet performance standards after 2-3 years of usage.

Easy Data Migration Icon

Easy Data Migration3

Lenovo Migration Assistant is a simple, fast, and seamless tool that moves important data and settings to your new PC — all done via your internet connection.

The next level in device protection, assistance & maintenance

Standard Support
Premium Care
Premium Care Plus
Available through phone, chat and email
Business hours
Getting started & how-to assistance
Onsite support 1
Software & hardware support
Annual PC health check 1
Access to prioritized repair and support
Accidental Damage Protection 2,5
Automated virus or malware removal 3
Automated performance checks 3
Data migration assistance 3
Sealed battery warranty 4,5

  1. Feature not currently available on Chromebooks and Lenovo Android Tablets
  2. Feature not available on desktops. There is a 30 day wait period to make a claim after purchase
  3. Only available for Windows PC’s
  4. Only available on products with sealed battery, not applicable to desktops and not available on Tablets.
  5. No additional fees for accidental damage repair or battery replacement

Get Premium Care Plus now

Upgrade your existing warranty to Premium Care Plus in just a few clicks.

Click here >

Looking for a new device? Choose from Lenovo’s world-class line of laptops and add Lenovo Premium Care Plus for added support and protection.

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Need help on getting started with Premium Care Plus? Contact us now >

Footnotes and disclaimers:

  1. Some markets may not have 24/7 support capability and will follow the best available SLAs.
  2. Customer can make an ADP claim only 30 days after purchase. Incidents that are not covered by Lenovo Accidental Damage Protection include: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruptions; intentional damage and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo).
  3. Lenovo Chromebooks do not include Smart Performance features (annual PC health check, automated virus or malware removal, and automated performance checks) and Migration Assistant supported through Lenovo Vantage app.
  4. Sealed Battery Warranty and ADP coverage is available in country where coverage was purchased and is not transferable should the system travel to another country. Sealed battery warranty is available only on Lenovo PC for a period of 3 years and is not applicable to Lenovo Tablets and Desktops.

Lenovo Services not available for every model and are subject to availability. Lenovo reserves the right to alter product offerings and specifications, at any time, without notice. Lenovo makes every effort to ensure accuracy of information but is not liable or responsible for any editorial, photographic, or typographic errors. Images are for illustration purposes only. For full Lenovo product, service, and warranty specifications, visit Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo. Other company, product and service names may be trademarks or service marks of others.

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