This Lenovo AI Software Applications and Services Agreement (the “Agreement") is between Lenovo Ireland International Limited ("Lenovo" or "we") and the natural person, legal person or other organization ("you") and applies to your use of the software applications, programs, and related cloud or on-device services that incorporate, use or interact with artificial intelligence (“AI”) or machine-learning features, as well as Lenovo applications and services that may include such features or evolve to include them over time (“Lenovo AI Software Applications and Services” or “Services”). This Agreement is supplemental to other terms and conditions you may have entered into with Lenovo or any of its affiliates, and specifically your use of Lenovo software is also subject to the Lenovo License Agreement (COE-30002-01). If you have entered into a separate written agreement with Lenovo governing your use of specific Lenovo software or AI-based services (such as an enterprise master agreement), that separate agreement will control the extent of any conflict. For Lenovo AI Software Applications and Services subject to specific Service Terms, the applicable Service Terms will control over this Agreement solely with respect to the applicable product or service and solely to the extent of any conflict. In all other cases, this Agreement governs your use of the Lenovo AI Software Applications and Services.

Your use of the Lenovo AI Software Applications and Services is also subject to the Lenovo AI Acceptable Use Policy, located at www.lenovo.com/qira-terms-conditions (and any successor location designated by Lenovo), as may be updated from time to time at Lenovo’s discretion.

Your use of the Lenovo AI Software Applications and Services may also be subject to Service Terms. “Service Terms” means the rights and restrictions for a particular Lenovo product, such as those located at www.lenovo.com/qira-terms-conditions (and any successor location designated by Lenovo), as may be updated from time to time at Lenovo’s discretion.

Before using Lenovo AI Software Applications and Services, you should carefully read and fully understand the terms of this Agreement, especially those terms exempting or limiting our liability and other particularly important terms as shown IN BOLD AND CAPITALIZED FONTS. PLEASE CAREFULLY REVIEW SECTION 15. IT AFFECTS HOW DISPUTES WILL BE RESOLVED.

If you have any questions about the content of this Agreement, you may contact us through the contact information provided with Lenovo software applications or published on Lenovo's official website (https://www.Lenovo.com) and for any Lenovo Qira-related questions, please reach out via the Feedback feature within the Lenovo Qira menu (“Lenovo Contact”).

Clicking on the “agree”, “accept”, “acknowledge” or a similar button on the user interface in a Lenovo software application or any use of Lenovo AI Software Applications and Services (such as registering or logging into an account, using Lenovo AI Software Applications and Services, etc.) (collectively, “Sign” or "Signing") means your acceptance of the terms of this Agreement in its entirety. This Agreement is established and becomes effective from the date of your Signing. If you do not agree to any terms in this Agreement, please do not Sign the Agreement or use Lenovo AI Software Applications and Services.

We may change the terms of the Agreement at any time. The updated Agreement will be hosted on a Lenovo-maintained website; at the time of this posting at www.lenovo.com/qira-terms-conditions, and any successor location. Once published, it will replace the terms of the original Agreement and take effect immediately unless otherwise communicated to you in writing. You are responsible for reviewing the most current version. If you do not accept the updated Agreement, please stop using Lenovo AI Software Applications and Services immediately. Your continued use of Lenovo AI Software Applications and Services will be deemed as your acceptance of the updated Agreement.

You must be at least 16 years of age, and the minimum age required to consent to use the Lenovo AI Software Applications and Services and Sign this Agreement. If you are under 18 (or the age of majority in your jurisdiction) you must have your parent or legal guardian’s permission to use the Lenovo AI Software Applications and Services.

By Signing, you confirm that you have the legal capacity, authority and permission to enter into this Agreement and to use Lenovo AI Software Applications and Services. If Lenovo determines that you do not meet the above requirements, Lenovo may suspend or terminate your access to the Lenovo AI Software Applications and Services.

a. Functions and features of Lenovo AI Software Applications and Services are typically specified in the respective product documentation and may be updated from time to time based on factors like technology upgrades and changes in relevant legal requirements. Lenovo does not guarantee the continued availability of any product, service or feature(s). When a software update is needed, Lenovo software applications installed on your device may either be updated automatically or require manual updates by you. If manual updating is required, you need to follow the instructions and timely update the local software. Failure to update the software in time may cause service interruption, information security or other risks or issues. Lenovo is not required to make any updates available, and we do not guarantee that we will support the version of the system or device for which you purchased or licensed the Lenovo AI Software Applications and Services.

b. Lenovo may designate some Lenovo AI Software Applications and Services to be subject to reasonable usage limitations.

c. Lenovo may designate any Lenovo AI Software Applications and Services, or a feature thereof, as a prerelease or beta version (“Beta Version”). A Beta Version does not represent the final product and may contain bugs that may cause system or other failures and data loss. Lenovo may choose not to release a commercial version of a Beta Version. You must promptly cease using a Beta Version and destroy all copies of a Beta Version if we request you to do so. LENOVO MAKES NO WARRANTY WITH RESPECT TO ANY BETA VERSIONS. YOU UNDERSTAND AND AGREE THAT YOU WILL ACCESS AND USE ANY BETA VERSIONS “AS IS” AND AT YOUR OWN RISK.

a. Your Content. Lenovo AI Software Applications and Services may offer features that allow you to provide or upload Your Content. For purposes of this Agreement, “Your Content” means any content that you submit, upload, transfer, create, generate, or otherwise provide to Lenovo for processing in connection with your use of Lenovo AI Software Applications and Services. Your Content may include communications with others, postings submitted by you through the Lenovo AI Software Applications and Services, and files, documents, text, images, pictures, photos, audio, video, digital works, and AI-generated outputs that you upload, store, broadcast, create, generate, or share through Lenovo AI Software Applications and Services, or other data you submit at your discretion. Your Content does not include Service Usage Data or other operational or service-level data generated by Lenovo AI Software Applications and Services. As between you and Lenovo, Your Content remains yours and you are responsible for it, including keeping copies of it. You agree that we may process Your Content to provide the Lenovo AI Software Applications and Services to you. You promise that you have the necessary rights and authority to grant us permission to process Your Content. Any personal information included as part of Your Content shall be processed in accordance with the "Personal Data" clause below. Unless otherwise expressly stated in a relevant service description, it is not Lenovo's obligation to provide storage or other services for Your Content, and we provide such services only for the convenience of users. You acknowledge and agree that Lenovo will not be liable for any deletion, storage failure, or other loss of Your Content for any reason. You are solely responsible for backing up Your Content in a timely and proper manner. You acknowledge and agree that we may set limits on the amount and duration of Your Content that you can upload or store and purge the data at the end of the prescribed period.

b. Lenovo Content. “Lenovo Content” means content, materials, or features provided by Lenovo as part of the Lenovo AI Software Applications and Services, including, without limitation, user interfaces, system messages and prompts, templates, workflows, documentation, and other Lenovo-provided materials, but excluding Your Content and Service Usage Data.

c. Service Usage Data. “Service Usage Data” means technical, operational, or account-related information and data generated in connection with your use of Lenovo AI Software Applications and Services, including information provided to create or manage an account, usage statistics, feature interaction data, device and configuration information, performance metrics, error logs, product metadata and telemetry, and reliability data. Lenovo uses Service Usage Data to operate, maintain, market, secure, and improve Lenovo AI Software Applications and Services, including performance monitoring, reliability, feature development, and safety. Lenovo processes Service Usage Data in an aggregated and pseudonymized form and does not use it to review or reconstruct the substance of Your Content.

d. Features, Inputs, and Outputs. Lenovo AI Software Applications and Services may offer features using generative AI technology leveraging foundational models and large language models (collectively “AI Models”) developed or fine-tuned by Lenovo or others. Your use of those features must strictly adhere to the terms of this Agreement and the Lenovo AI Acceptable Use Policy. When using Lenovo AI Software Applications and Services, you may provide input to our applications in the form of text, files, images, or other information (“Input”), and receive output in various formats based on your Input and prompts entered into the application (“Output”). Your Inputs and Outputs are part of Your Content. Your rights to Your Content are further discussed below in section 9 (Ownership; Intellectual Property Rights and Obligations). Due to the nature of machine learning and AI, including AI Models, Outputs may not be unique to each user, and the Lenovo AI Software Applications and Services may generate the same or similar results across the user base.

e. Accuracy, Reliance, and Disclosure Responsibilities Lenovo strives to provide helpful and reliable results through its AI-based services; however, due to inherent limitations of generative and adaptive AI technologies, Outputs may be inaccurate, incomplete, unlawful, or unsuitable for your intended use. You are responsible for:

• (i) reviewing and validating any Outputs before publishing, sharing, relying on, or acting upon them;
• (ii) clearly disclosing, where required or appropriate, that content was generated using AI; and
• (iii) any transactions, decisions, or other actions initiated, recommended, or executed through the Services, including where AI-based features automate or carry out actions on your behalf.

You, not Lenovo, are responsible for the accuracy, completeness, and suitability of information or content you provide to the Services and for determining whether and how to rely on Outputs. Lenovo is not responsible for outcomes resulting from reliance on Outputs or from user-directed or automated actions.

You may not remove, obscure, alter, or misrepresent any visible indicators, watermarks, provenance signals, or metadata associated with AI-generated content where such indicators are included as part of the Services.

f. Third-Party Services. The Lenovo AI Software Applications and Services may embed, link to, integrate with, or otherwise enable access to products, services, applications, content, or transactions provided by third parties (“Third-Party Services”). Your access to and use of any Third-Party Services is governed solely by the terms, conditions, and privacy practices of the applicable third party, and you are responsible for reviewing and complying with those terms. Lenovo does not operate, control, endorse, monitor, or complete transactions on behalf of Third-Party Services. Lenovo makes no warranties or representations regarding the availability, content, functionality, security, accuracy, legality, or performance of any Third-Party Services. You access and use Third-Party Services at your own risk, and any liability arising from such access or use is governed by the agreement between you and the applicable third party.

Pricing and availability of Lenovo AI Software Applications and Services are subject to change at any time prior to purchase. We do not guarantee that any Lenovo AI Software Applications and Services currently provided to you free of charge will remain free. Please review updated terms as they become available.

When Lenovo stops any Lenovo AI Software Applications and Services, Lenovo will refund the unused portion of the paid service on a pro-rata basis. Lenovo does not assume any responsibility for refunds of any free Lenovo AI Software Applications and Services.

When Lenovo stops any Lenovo AI Software Applications and Services, Lenovo will refund the unused portion of the paid service on a pro-rata basis. Lenovo does not assume any responsibility for refunds of any free Lenovo AI Software Applications and Services.

In the event of a charge, each party will identify and pay all applicable taxes and governmental fees and charges (including interest and penalties and other additions thereto) imposed on that party or as required under this Agreement. Lenovo may charge and you will pay applicable federal, national, state or local sales or use taxes or value added taxes (“VAT”) or fees that Lenovo is legally obligated to charge (“Taxes”), provided that such Taxes are stated on the invoice that Lenovo provides to you and Lenovo’s invoices state such Taxes separately and meet the appropriate tax requirements of applicable laws for a valid tax invoice. You may provide Lenovo with an exemption certificate or equivalent information acceptable to the relevant taxing authority, in which case, Lenovo will not charge or collect the Taxes covered by such certificate. If VAT, GST or a similar tax is chargeable under applicable laws, your payment is subject to receipt of a valid VAT, GST or similar tax invoice.

If any taxes are legally required to be withheld by you for payments made to Lenovo under this Agreement, you shall gross-up the payment due to Lenovo for the amount of Taxes required to be withheld so that the net payment received by Lenovo after deduction of Taxes and charges is still the full payment agreed upon within this contract. You will use reasonable efforts to reduce any such withholding Taxes to the lowest possible rate subject to compliance with all applicable laws and tax treaties. Lenovo will provide necessary forms to you as reasonably requested to reduce or eliminate the amount of any withholding in respect of payments made under this Agreement. You should remit withheld Taxes to the relevant tax authorities as required by local tax regulations. You should provide Lenovo with copies of all forms filed with the tax authorities for such withheld Taxes in a timely manner and as required by local tax regulations.

a. Account Registration and Use. You may need to create your own account (“Account”) to use Lenovo AI Software Applications and Services. For Account creation, you can register and use a Lenovo Universal Account (such as Lenovo ID) or, if allowed, use your Account registered with a third party. For Account registration and use, you must abide by applicable laws and follow Lenovo’s (and the third parties’, when using a third party account) policies and guidelines.

b. Account Information. For Account creation and usage, you will need to provide us with and timely update your contact and other personal information and ensure accuracy and completeness of the information provided. Failure to provide or update information as required may cause service interruption or even result in your Account being frozen or cancelled. The information you provide will be protected according to the “Personal Data” clause below. When needed, we will send notices to your contact information, as provided. The content of such notices may have a significant impact on your use of Lenovo AI Software Applications and Services. Please review the notices in a timely manner.

c. Account Security. You must keep your Account login and other related information confidential and take reasonable steps to protect them. If you become aware of any unauthorized access to or security issues affecting your account, please notify us promptly so we can evaluate the situation and determine the next appropriate steps. Any actions Lenovo may take are subject to verification, operational constraints, and applicable law. Lenovo is not responsible for any consequences, including losses which occur before any action is taken or that result from your own acts or omissions.

d. Monitoring. To help keep the Lenovo AI Software Applications and Services safe, reliable, and compliant with applicable law, Lenovo may use automated tools and limited human review to evaluate your use of the Services. This review may include activity associated with your Account and content you submit or generate through the Services, and is focused on detecting misuse, security issues, or policy violations. Lenovo is not obligated to monitor all content or activity in connection with the Services. Additionally, Lenovo’s review of Your Content or enforcement of this Agreement does not constitute approval, endorsement, or assumption of responsibility for Your Content.

e. Account Suspension and Restriction. Lenovo may suspend or restrict your access to all or part of the Lenovo AI Software Applications and Services, including through your Account, if Lenovo determines that:

• i. your use poses a security risk to Lenovo AI Software Applications and Services or to others;
• ii. your use adversely affects Lenovo AI Software Applications and Services, Lenovo systems, or third-party systems;
• iii. your use exposes Lenovo or others to legal or regulatory risk; or
• iv. you have violated this Agreement, the Lenovo AI Acceptable Use Policy, or applicable Service Terms.

During any period of suspension, you remain responsible for applicable fees or charges incurred prior to suspension. If Lenovo determines that a violation has occurred, Lenovo may take appropriate action, including removing Your Content, restricting functionality, suspending or terminating your Account, or discontinuing access to the Services. Lenovo is not required to provide refunds for paid Services terminated due to a violation. You are responsible for the consequences of any suspension or termination resulting from your use of the Services and agree to provide reasonable cooperation, if requested, to address or remediate violations.

f. Closing Your Account. You can close your Account by sending a request through Lenovo Contact. Before closing your Account, we will verify your identity, security status, and other necessary information. Closing your Account is an irreversible act upon which we will delete or anonymize your Account and related information, unless otherwise provided for under applicable laws or Lenovo policies.

a. You may use the Lenovo AI Software Applications and Services only for your personal, non-commercial purposes, unless otherwise expressly authorized by Lenovo in writing.

b. You may not copy, resell, distribute, sublicense, or otherwise commercially exploit any part of the Lenovo AI Software Applications and Services or your access to them.

c. You may not use the Lenovo AI Software Applications and Services, including any Outputs, underlying models, or related data, to develop, train, fine-tune, benchmark, or improve any product or service that competes with or is intended to replicate the functionality of the Services.

d. When using Lenovo AI Software Applications and Services, you must comply with applicable laws and the Lenovo AI Acceptable Use Policy, as fully incorporated by this Agreement.

a. The trademarks, service marks, URLs, characters, service names and their combinations (collectively referred to as " Logos") used in Lenovo AI Software Applications and Services are owned by Lenovo or a third party and are protected by intellectual property laws around the world. Without written permission, you may not display, use, register the Logos, combine them with others or conduct other infringing acts.

b. The intellectual property rights owned by Lenovo or you before your Signing of this Agreement are still owned by each of us respectively and are not transferred or otherwise impacted by the Signing or performance of this Agreement.

c. Whether Your Content is protected by intellectual property rights or other rights, as well as the ownership of such rights, should be determined by you based on applicable laws. We take no responsibility for any losses in connection with your determination and exercise of such rights, if any.

d. As between you and Lenovo, Lenovo and its licensors own all right, title and interest in and to Lenovo AI Software Applications and Services, Service Usage Data and Lenovo Content, including all intellectual property rights therein. Subject to the terms and conditions of this Agreement, during the term of this Agreement, Lenovo grants you a non-exclusive, limited, royalty-free, revocable, non-transferrable and non-sublicensable right to access and use Lenovo Content solely in connection with your authorized use of Lenovo AI Software Applications and Services. Except as expressly provided herein, you obtain no other right under this Agreement to Lenovo AI Software Applications and Services, Service Usage Data or Lenovo Content.

e. As between you and Lenovo, subject to applicable laws, if you own intellectual property rights covering your Input, you may also own the intellectual property rights to your Output generated through Lenovo AI Software Applications and Services.

f. Before processing any data or material with Lenovo AI Software Applications and Services, you should ensure that you either own the data or material or you have obtained authorization from the legal rights holder for use of such data or material for such processing, and you understand that you, not Lenovo, are solely responsible for ensuring you own or have obtained necessary authorizations. You represent and warrant that your use of Lenovo AI Software Applications and Services, including Your Content and its use, will not infringe on any third party’s intellectual property rights, privacy and personal data protection rights or other legitimate rights and interests.

g. In case of any claim of infringement relating to Your Content or to your use of Lenovo AI Software Applications and Services, you are solely liable. For any questions or demands raised by any third party regarding your intellectual property rights or other legitimate rights and interests related to your use of Lenovo AI Software Applications and Services, you agree to provide relevant supporting documents and reasonable cooperation, as requested by Lenovo, to assist in addressing the matter.

h. You shall indemnify Lenovo for all expenses and losses incurred and suffered by Lenovo due to any actual or alleged infringement related to your use of Lenovo AI Software Applications and Services (including but not limited to all correction and handling costs, economic and goodwill damage, rights protection expenses, attorney fees, court costs, etc.). Lenovo respects others’ intellectual property rights, and we reserve the right to delete or disable content alleged to be infringing, and to terminate the Accounts of repeat alleged infringers.

a. During your use of Lenovo AI Software Applications and Services, we may ask you to provide us with, and we may also proactively collect some of your necessary personal data. We are aware of the importance of personal information to you and will abide by applicable laws and regulations and take appropriate security protection measures to protect your personal data.

b. For more information about how we collect, use, share and protect users' personal data, please read the Lenovo Privacy Statement and any additional product specific policy notice and consent terms, as applicable, through the Service’s user interface and other channels, and our website.

A. SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, LENOVO AI SOFTWARE APPLICATIONS AND SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF LENOVO AI SOFTWARE APPLICATIONS AND SERVICES IS AT YOUR OWN RISK.

B. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LENOVO MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, REGARDING THE OPERATION, AVAILABILITY, PERFORMANCE, OR SECURITY OF LENOVO AI SOFTWARE APPLICATIONS AND SERVICES OR ANY OUTPUTS. LENOVO DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AS WELL AS ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

C. LENOVO DOES NOT WARRANT THAT LENOVO AI SOFTWARE APPLICATIONS AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUTS WILL BE ACCURATE, COMPLETE, LAWFUL, OR SUITABLE FOR YOUR INTENDED USE. LENOVO DOES NOT GUARANTEE THE ACCURACY OR TIMELINESS OF LENOVO AI SOFTWARE APPLICATIONS AND SERVICES. YOU ACKNOWLEDGE THAT COMPUTER AND TELECOMMUNICATION SYSTEMS MAY EXPERIENCE PERIODS OF DOWNTIME AND ARE NOT FAULT-FREE. WE DO NOT GUARANTEE ANY CONNECTION TO OR TRANSMISSION FROM NETWORKS OR SYSTEMS.

D. LENOVO AI SOFTWARE APPLICATIONS AND SERVICES ARE NOT DESIGNED OR INTENDED FOR USE IN HIGH-RISK OR SAFETY-CRITICAL CONTEXTS WHERE ERRORS COULD REASONABLY BE EXPECTED TO RESULT IN HARM TO PEOPLE, PROPERTY, OR OTHER IMPORTANT INTERESTS. FOR EXAMPLE, BUT WITHOUT LIMITATION, LENOVO AI SOFTWARE APPLICATIONS AND SERVICES SHOULD NOT BE USED TO MAKE OR SUPPORT DECISIONS RELATING TO EMPLOYMENT, CREDIT, HOUSING, MEDICAL CARE, OR OTHER REGULATED OR PROFESSIONAL SERVICES, OR IN SYSTEMS INVOLVING AUTOMATIC CONTROL, TRANSPORTATION, AVIATION, OR NUCLEAR OPERATIONS. YOU ACKNOWLEDGE AND AGREE THAT LENOVO HAS NO LIABILITY ARISING FROM ANY USE OF LENOVO AI SOFTWARE APPLICATIONS AND SERVICES IN THESE PROHIBITED OR UNSUPPORTED CONTEXTS.

E. THE EXCLUSION OF WARRANTIES SET FORTH ABOVE ALSO APPLIES TO ANY OF LENOVO’S AFFILIATES, AND THEIR RESPECTIVE DEVELOPERS AND SUPPLIERS.

a. REGARDLESS OF THE BASIS ON WHICH YOU ARE ENTITLED TO CLAIM DAMAGES FROM LENOVO (INCLUDING FUNDAMENTAL BREACH, NEGLIGENCE, MISREPRESENTATION, OR OTHER CONTRACT OR TORT CLAIM), EXCEPT AND TO THE EXTENT THAT LIABILITY CANNOT BE WAIVED OR LIMITED BY APPLICABLE LAWS, LENOVO’S TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES SUFFERED BY YOU, UP TO THE AMOUNT YOU PAID TO LENOVO FOR THE LENOVO AI SOFTWARE APPLICATIONS AND SERVICES (OR UP TO USD 10.00 IF THEY ARE FREE) DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE. THIS LIMIT DOES NOT APPLY TO DAMAGES FOR BODILY INJURY (INCLUDING DEATH) AND DAMAGE TO REAL PROPERTY AND TANGIBLE PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE BY LAW.

b. UNDER NO CIRCUMSTANCES IS LENOVO LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR CONTENT; (3) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR ANY ECONOMIC CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, LOSS OF BUSINESS REVENUE OR CUSTOMER OPPORTUNITIES, LOSS OF GOODWILL, OR ANTICIPATED SAVINGS; OR (4) UNAVAILABILITY OF THE LENOVO AI SOFTWARE APPLICATIONS OR SERVICES. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

c. THE LIMITATION OF LIABILITIES SET FORTH ABOVE ALSO APPLIES TO LENOVO'S AFFILIATES AND THEIR RESPECTIVE SUPPLIERS AND RESELLERS. THIS IS THE MAXIMUM FOR WHICH LENOVO, ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS AND RESELLERS ARE COLLECTIVELY RESPONSIBLE.

Nothing in this Agreement affects any statutory rights of consumers that cannot be waived or limited by contract. You may have additional consumer rights under applicable local laws, which this Agreement cannot change.

a. This Agreement constitutes the complete and exclusive agreement between you and us with respect to your use of Lenovo AI Software Applications and Services, and supersedes all prior oral or written understandings, communications or agreements with respect to such subject matter, but does not supersede any Service Terms. In the event of any inconsistent terms between this Agreement and any Service Terms, the applicable Service Terms will control.

b. This Agreement is personal to you, and you may not transfer, assign or delegate your rights and/or obligations under this Agreement to anyone else and any attempted assignment or delegation is void.

c. Any use of “including”, “includes” or “include” will be deemed to be followed by the words “without limitation.”

d. Our failure to exercise or enforce any right or provision of this Agreement does not waive our right to exercise or enforce our rights in the future. This Agreement will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

e. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions of this Agreement remain in full force and effect.

f. Lenovo AI Software Applications and Services may be subject to the export control laws of the United States and other countries/regions. You agree to comply with all applicable export laws and regulations, and will not export, reexport or transfer Lenovo AI Software Applications and Services without obtaining necessary approvals and authorizations from relevant government authorities.

g. This Agreement may also be available in other languages. To the extent permitted by applicable laws, in case of any inconsistency between the English version and a version in another language, the English version prevails.

a. U.S. Residents. For users in the United States, this dispute resolution clause shall apply:

Most claims, disputes, or controversies of any nature whatsoever (whether in contract, tort or otherwise, including statutory, common law, fraud (whether by misrepresentation or by omission) or other intentional tort, property, or equitable claims) arising out of, relating to, or in connection with (1) this Agreement or any Lenovo AI Software Applications and Services; and (2) the validity, scope, interpretation, or enforceability of this section 15(a) or any of this Agreement (collectively “Claim”) can be resolved quickly and amicably. To advise Lenovo of a Claim, you must send a Notice of Claim either via certified mail with return receipt requested to Legal Department: Notice of Claim, Lenovo (United States) Inc., 8001 Development Drive, Morrisville NC 27560 (for PC devices) or via email to lenovoqira@lenovo.com (for PC devices). Your Notice of Claim must include your name, contact information (mailing address, email address and phone number), product purchase date, retailer if not Lenovo.com, serial number (for PC devices) and Unified Lenovo ID, an explanation of the Claim, and request to resolve the Claim. Lenovo will contact you and attempt in good faith to negotiate a resolution. Neither you nor Lenovo may commence any proceeding (regardless of whether your Claim is subject to proceedings in court or in arbitration) until 30 days after Lenovo receives the Notice of Claim.

Unless the Claim is subject to the Arbitration Provision below, except where prohibited by law, you and Lenovo agree that any and all Claims will be adjudicated in the state or federal courts of New Castle County, Delaware, and you and Lenovo consent to the exclusive jurisdiction and venue of those courts. Except where prohibited by law, you and Lenovo agree that the laws of the State of Delaware without regard to any other jurisdiction’s conflict-of-law principles will govern this Agreement and any Claim that may arise between you and Lenovo regarding any Lenovo AI Software Applications and Services. Except where prohibited by law, you and Lenovo agree to waive any right to trial by jury and agree to resolve any disputes in their entirety on an individual basis (not as part of a collective or class wide or representative proceeding). Except where prohibited by law, neither you nor Lenovo may bring any claim as a private attorney general or on behalf of other similarly situated people.

b. Arbitration Provision. This Arbitration Provision applies only to consumers in California.

READ THE FOLLOWING ARBITRATION PROVISION (“PROVISION”) CAREFULLY. IT LIMITS CERTAIN OF YOUR RIGHTS, INCLUDING YOUR RIGHT TO OBTAIN RELIEF OR DAMAGES THROUGH COURT ACTION.

All Claims shall be resolved by binding arbitration before a single arbitrator. All arbitrations shall be administered by the American Arbitration Association (“AAA”) in accordance with AAA’s Consumer Arbitration Rules, unless you opt out pursuant to the process outlined below. The terms of this Provision shall control any inconsistency between the AAA’s Rules and this Provision. This Arbitration Provision shall inure to the benefit of and be binding on you and Lenovo and this Arbitration Provision shall continue in full force and effect after and notwithstanding the expiration or termination of this Agreement. You agree that any arbitration proceeding will only consider your Claims. Claims by, or on behalf of, other individuals will not be arbitrated in any proceeding that is considering your Claims. You understand and agree that because of this Arbitration Provision neither you nor Lenovo will have the right (i) to go to court except as provided above; (ii) to have a jury trial; (iii) to participate as any member of a class of claimants; or (iv) to participate as a representative of any class of claimants or as a private attorney general.

If multiple individual arbitrations involving similar claims are pending simultaneously against Lenovo, you and Lenovo authorize the AAA to coordinate those matters to promote efficiency and avoid unnecessary arbitration fees and costs.  This may include, for example, consolidating similar claims into a single arbitration involving those multiple claimants, to the extent the arbitrator believes this can be done without prejudice to those claimants.

All provisions of this Arbitration Provision must be construed, if possible, in a manner that renders such provisions enforceable and valid.  If any terms of this Arbitration Provision between you and Lenovo are found invalid or unenforceable, you and Lenovo agree that this Arbitration Provision must be severed, with the rest of this Agreement remaining in effect. 

If you wish to opt out of the requirement to arbitrate Claims, you must do so within thirty (30) days of activating the Lenovo AI Software Applications and Services.  To opt out, you must send a written notice that includes your name, contact information (mailing address, email address and phone number), product purchase date, retailer if not Lenovo.com, serial number (for PC devices) and Unified Lenovo ID, and tell Lenovo that you are rejecting or opting out of this Arbitration Provision.  Send the notice either via certified mail with return receipt requested to Legal Department: Notice of Claim, Lenovo (United States) Inc., 8001 Development Drive, Morrisville NC 27560 (for PC devices) or via email to lenovoqira@lenovo.com (for PC devices). If you opt out, you may not pursue any class action or participate in any class action as a representative or on a private attorney general basis and you waive the right to a jury trial. If you do not opt out of this Arbitration Provision, it will be effective as of the date of your activation.

c. Outside the U.S. For users residing outside the United States, this dispute resolution clause shall apply:

Subject to section 13 (Consumer Rights) above, most concerns or disputes can be resolved quickly and amicably. To raise a concern for the Lenovo Qira product, use the Feedback feature in the Lenovo Qira menu and follow the applicable instructions. We will use all reasonable efforts to resolve any concern or dispute you may have with us. If we cannot resolve the concern or dispute, you or we can go to your local courts. The law of the jurisdiction where you reside will govern this Agreement. If you reside in the EEA and your concern has not been satisfactorily resolved after exhausting the options available via the Feedback feature, you have the right to submit your complaint using the European Commission's "online dispute resolution" platform. Access the platform using the following link: https://consumer-redress.ec.europa.eu/index_en, or contact: ANM CONSO; 62 rue Tiquetonne 75002 Paris; www.anm-conso.com. We do not take part in dispute resolution proceedings before a consumer arbitration board.

Certain Lenovo Qira features and permissions may be configurable through your Lenovo Qira or device settings. Device-specific settings must be managed on the device you use with Lenovo Qira. The availability and scope of settings and controls may vary by device, feature, operating system, and version. Disabling certain features or permissions may limit or prevent other functionalities.

Certain Lenovo Qira features may store Your Content in connection with Lenovo Qira. We process Your Content consistent with the terms of the LASA and our Lenovo Qira Privacy Notice. You may manage Your Content via the settings in Lenovo Qira.

Perception Engine uses device-level signals to help tailor Lenovo Qira’s responses to you. Perception Engine is designed to avoid capturing certain categories of sensitive information; however, you remain responsible for managing feature settings and pausing the feature where appropriate.

Pay Attention allows you to initiate audio recording and transcription through use of a wake word, and audio recordings and transcriptions may be processed using cloud-based services. Pay Attention requires device permission, i.e. access to your device’s microphone, to function. You are responsible for ensuring compliance with applicable laws on conversation and call recording and, prior to audio recording and transcription, obtaining any required permissions from recorded individuals. Lenovo provides visual indicators when recording is active.

Local Agent is a backend assistant that performs explicitly requested system and application actions on-device through natural language commands entered in Lenovo Qira’s chat interface.

Catch Me Up summarizes notifications from certain of your designated Lenovo and third-party applications, and notifications may be processed using cloud-based services. You can control which applications are included through your settings in Lenovo Qira.

Fused Knowledge allows you to store and manage information you choose to provide Lenovo Qira to personalize responses across interactions. Lenovo does not independently verify the accuracy of information stored in Fused Knowledge. Feature permissions and stored information may be device-specific and may not transfer across devices unless otherwise stated.