What is an unknown device?

respectSign
This is a recommends products dialog
Top Suggestions
Starting at
View All >
Language
French
English
LangEntry.ChineseTaiwan
ไทย
LangEntry.Dutch
German
繁體中文
Country
Hi
All
Sign In / Create Account
language Selector,${0} is Selected
Join & Shop in Lenovo Pro
Register at Education Store
Pro Tier Benefits
• Save up to an extra 5% on Think everyday pricing
• Purchase up to 10 systems per order (5 more than Lenovo.com)
• Spend $10K, advance to Plus Tier with increased benefits
Plus Tier Benefits
• Save up to an extra 6% on Think everyday pricing
• Purchase up to 25 systems per order (20 more than Lenovo.com)
• Spend $50K, advance for free to Elite Tier with increased benefits
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Elite Tier Benefits
• Save up to an extra 7% on Think everyday pricing
• Purchase up to 50 systems per order (45 more than Lenovo.com)
• Take advantage of flexible payment options with TruScale Device as a Service. Learn More >
Partner Benefits
• Access to Lenovo's full product portfolio
• Configure and Purchase at prices better than Lenovo.com
View All Details >
spend
more to reach
PRO Plus
PRO Elite
Congratulations, you have reached Elite Status!
Pro for Business
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
Temporarilyunavailable
Discontinued
comingsoon
minicart_error_please_view
View Cart
Your cart is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
Remove
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Subtotal
Proceed to checkout
Yes
No
Popular Searches
What are you looking for today ?
Quick Links
Recent Searches
Hamburger Menu
skip to main content
{"arrowColor":"","backgroundColor":"#e6f4fa","divideColor":"#DBDBDB","sideMsg":"","data":[{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Pagecb8ff87b-1b2d-40aa-9187-88a55942e760","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20nowrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3C%2Fp%3E%3Cp%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%3EBlack%20Friday%20in%20July!%20%3C%2Fstrong%3ESave%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20extra%20savings%20the%20more%20you%20buy.%26nbsp%3B%3Ca%20href%3D%22%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%3E%3Cstrong%3EShop%20Now%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EBlack%20Friday%20in%20July!%26nbsp%3B%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3ESave%20up%20to%20%7BsavingPercent%7D%20on%20laptops%20%26amp%3B%20accessories!%20Plus%2C%20extra%20savings%20the%20more%20you%20buy.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22https%3A%2F%2Fadmin.lenovo.com%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3EShop%20Now%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22https%3A%2F%2Fadmin.lenovo.com%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Flenovo-sale%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Fdoorbusters%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Fd%2Fdeals%2Fbusiness%2F%3FIPromoID%3DLEN944203%22%20target%3D%22_self%22%20textvalue%3D%22Shop%20Now%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fp%3E","fr":""},"id":"Pagecb8ff87b-1b2d-40aa-9187-88a55942e760"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Paged60958cb-4182-4a7d-a025-ddb7caf3e83b","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%20New%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FIPromoID%3DLEN818484%22%20target%3D%22_self%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fspan%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EShopping%20for%20a%20business%3F%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3BNew%20Lenovo%20Pro%20members%20get%20%24100%20off%20first%20order%20of%20%241%2C000%2B%2C%20exclusive%20savings%20%26amp%3B%201%3A1%20tech%20support.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3Ca%20href%3D%22%2Fbusiness%2Fbenefits%2F%3FIPromoID%3DLEN818484%22%20target%3D%22_self%22%20textvalue%3D%22Learn%20More%20%26gt%3B%22%3E%3Cstrong%3ELearn%20More%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fspan%3E%3C%2Fp%3E","fr":""},"id":"Paged60958cb-4182-4a7d-a025-ddb7caf3e83b"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page6b7cdb3a-97e1-4005-ba1d-ae703bf128c4","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fspan%3E%3C%2Fstrong%3E%3Cstrong%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EMy%20Lenovo%20Rewards!%26nbsp%3B%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EJoin%20for%20free%20or%20sign%20in%20to%20your%20account%20and%20earn%202X%20Rewards%20sitewide%26nbsp%3B%20(that%26%2339%3Bs%206%25%20back).%20Hurry%2C%20ends%207%2F14.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%3E%3Cstrong%3EJoin%20For%20Free%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3C%2Fstrong%3E%3Cstrong%20style%3D%22text-wrap%3A%20wrap%3B%22%3EMy%20Lenovo%20Rewards!%26nbsp%3B%3C%2Fstrong%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EJoin%20for%20free%20or%20sign%20in%20to%20your%20account%20and%20earn%202X%20Rewards%20sitewide%26nbsp%3B%20(that%26%2339%3Bs%206%25%20back).%20Hurry%2C%20ends%207%2F14.%3C%2Fspan%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22https%3A%2F%2Fadmin.lenovo.com%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3EJoin%20For%20Free%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22https%3A%2F%2Fadmin.lenovo.com%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3Ca%20href%3D%22%2Frewards%2F%3FIPromoID%3DLEN775755%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3E%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","fr":""},"id":"Page6b7cdb3a-97e1-4005-ba1d-ae703bf128c4"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page4219512a-1af1-4d7f-ae51-b750ad6ac64d","language":{"fr_ca":"","en_ca":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EBusiness%20Financing%20Available.%20Split%20payments%20from%204%20to%2052%20weeks%2C%20options%20as%20low%20as%200%25%20interest.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3ESee%20Details%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","en":"%3Cp%3E%3Cspan%20style%3D%22text-wrap%3A%20wrap%3B%22%3EBusiness%20Financing%20Available.%20Split%20payments%20from%204%20to%2052%20weeks%2C%20options%20as%20low%20as%200%25%20interest.%26nbsp%3B%3C%2Fspan%3E%3Ca%20href%3D%22%2Flandingpage%2Flenovo-financing-options%2F%3FIPromoID%3DLEN771093%22%20target%3D%22_self%22%20style%3D%22text-wrap%3A%20wrap%3B%22%3E%3Cstrong%3ESee%20Details%20%26gt%3B%3C%2Fstrong%3E%3C%2Fa%3E%3C%2Fp%3E","fr":""},"id":"Page4219512a-1af1-4d7f-ae51-b750ad6ac64d"},"gInfo":""},{"pcInfo":"","mAndTabInfo":"","bannerInfo":{"t_id":"Page9ea6fdf5-30ad-46cb-9dd9-38945ca29588","language":{"fr_ca":"","en_ca":"%3Cp%3EFree%20shipping%20sitewide%2C%20no%20minimum.%3C%2Fp%3E","en":"%3Cp%3EFree%20shipping%20sitewide%2C%20no%20minimum.%3C%2Fp%3E","fr":""},"id":"Page9ea6fdf5-30ad-46cb-9dd9-38945ca29588"},"gInfo":""}],"autoRun":true,"displayTerminal":"pc","isShowDivide":true}

What is an unknown device?

An unknown device refers to a piece of hardware connected to your computer that the operating system can't identify. This can happen due to missing drivers or incompatible hardware. When you see it in your device manager, it's like your computer saying, "Hey, I have something plugged in, but I'm not sure what it is."

How do I identify an unknown device?

To identify an unknown device, go to your device manager (you can find it by right clicking the Start button). Look for the yellow triangle with an exclamation mark. Right-click on the unknown device, choose "Properties," go to the "Details" tab, and select "Hardware identity documents (IDs)" from the dropdown. Google those hardware IDs; it's like a device's fingerprint that can lead you to the right driver.

Can I disable an unknown device?

Yes, you can disable an unknown device, especially if it's causing issues. In the device manager, right-click on the device, and select "Disable." This won't uninstall it; it just stops it from functioning. Keep in mind that this is a temporary solution. To fix the issue permanently, identifying and installing the right driver is the way to go.

What happens if I ignore an unknown device?

Ignoring an unknown device isn't the best strategy. Ignored devices can lead to system instability, poor performance, or even crashes. It's better to address the issue head-on and figure out what that mystery hardware is to keep your system running smoothly.

Does every unknown device pose a threat?

Not necessarily. While it's not advisable to ignore them, not all unknown devices are malicious. Sometimes it's just a case of outdated drivers or a new piece of hardware that the operating system doesn't recognize yet. However, it's crucial to investigate and ensure you're not dealing with a potential security risk.

Can I manually install drivers for an unknown device?

Absolutely, once you've identified the unknown device, you can manually install the drivers. Visit the device website or use Windows Update to find the appropriate drivers. Download and install them, and you should be good to go. It's like giving your computer a passport for the unknown territory of new hardware.

Could a Windows update solve issues with unknown devices?

Absolutely, Windows updates often include new drivers and compatibility fixes. Running Windows Update might just be the ticket to resolving your unknown device issues. It's like giving your system a little tech therapy, keeping everything in harmony and preventing those pesky unknowns from causing trouble.

What role do drivers play in dealing with unknown devices?

Drivers are like interpreters between your operating system and hardware. When your operating system (OS) encounters an unknown device, it's like trying to communicate in a foreign language without an interpreter. Installing the right drivers is akin to hiring a translator, helping your system understand and work seamlessly with the new hardware.

How often should I check for unknown devices?

Regular check-ups are essential for a healthy computer. Make it a habit to glance at your device manager now and then. If you spot any unknown devices, address them promptly. It's like catching a cold early – deal with it before it turns into a more significant issue and keeps your system running smoothly.

Can a faulty cable cause an unknown device?

Absolutely, a faulty cable can lead to communication breakdown between your computer and a device, making it appear as an unknown device. Check your cables for wear and tear, and if possible, try using a different cable. It's like ensuring a clear phone line for a smooth conversation – no static or interference.

What's the connection between unknown devices and system stability?

Unknown devices can impact system stability by causing conflicts or crashes. It's like inviting someone to a party without knowing if they get along with everyone else. Resolving unknown devices ensures that all your hardware plays well together, creating a harmonious system that won't unexpectedly throw a technological tantrum.

Could a basic input output system (BIOS) update help with unknown devices?

Yes, a BIOS update can sometimes resolve issues with unknown devices, especially if the problem is related to hardware communication. However, updating the BIOS carries some risks, so it's crucial to follow the manual instructions carefully. It's like giving your computer a little brain boost, helping it better understand and manage new hardware.

How does plug and play relate to unknown devices?

When you connect to a new device, plug and play allows your system to recognize and configure it without manual intervention. However, if a device doesn't fully support plug and play or if drivers are missing, you might end up with an unknown guest at your technological gathering.

Can I prevent unknown devices from appearing?

While you can't prevent unknown devices from ever appearing, you can minimize their occurrence. Keep your system and drivers up to date and double-check compatibility before adding new hardware.

What's the difference between an unrecognized and an unknown device?

An unrecognized device is like meeting someone new but not knowing their name yet. It means your system has detected a piece of hardware but hasn't identified it. An unknown device, on the other hand, is a step further – your system not only doesn't know the name but is also unsure about what kind of device it is. Resolving both involves detective work but on different levels.

How can I prevent conflicts between unknown devices?

Preventing conflicts between unknown devices involves good hardware management. Ensure all your drivers are up to date, resolve any unknown devices promptly, and double-check compatibility before adding new hardware.

How does the device manager help in dealing with unknown devices?

Device Manager in Windows is a crucial tool for managing and troubleshooting hardware devices. When dealing with unknown devices, Device Manager aids in identification through visual cues like yellow triangles or question marks. By accessing the device's properties, users can gather hardware ID information, crucial for identifying the device and locating appropriate drivers. Device Manager facilitates manual driver installation or updating by searching online or through Windows Update. If drivers are unavailable, users can disable or uninstall the device temporarily. In summary, Device Manager plays a key role in resolving issues with unknown devices by providing details, facilitating driver installation, and enabling temporary solutions if needed.

{"pageComponentDataId":"c6016cday5451-43d6-9d34-e558a08d2b76","isAssociatedRelease":"true","pageComponentDataLangCode":"en","configData":{"jumpType":"currentTab","headlineColor":"black","displayNumber":"","styleMode":"vertical","headline":"","products":[{"number":{"t_id":"4XD1C99223","language":{"fr_ca":"","en_ca":"4XD1C99223","en_us":"","en":"4XD1C99223","fr":""},"id":"Paged364d785-5b43-46f3-897f-cfc1f2886cc5"}},{"number":{"t_id":"GX30Z21568","language":{"fr_ca":"","en_ca":"GX30Z21568","en_us":"","en":"GX30Z21568","fr":""},"id":"Page8a92c658-e187-4221-a70b-abfeb5c40052"}},{"number":{"t_id":"GX41L44752","language":{"fr_ca":"","en_ca":"GX41L44752","en_us":"","en":"GX41L44752","fr":""},"id":"Page3c3ca4cb-191e-42d6-b6bf-2a17188dcd34"}},{"number":{"t_id":"GY51F14319","language":{"fr_ca":"","en_ca":"GY51F14319","en_us":"","en":"GY51F14319","fr":""},"id":"Page9aad6b00-44a5-4f35-91db-6509e57b5f2f"}},{"number":{"t_id":"4Z91K18761","language":{"fr_ca":"","en_ca":"4Z91K18761","en_us":"","en":"4Z91K18761","fr":""},"id":"Page8d533231-87a4-40f2-9a1c-5e922f32affc"}}]},"urlPrefix":"AAAAAAAFAAAH","needGetLatestTransDataKey":"needGetLatestTransDataValue","title":"glossary-right-blue-boxes-fragment","pageId":"ed8ce94b-788f-4a56-a348-d72df37718b3","urlEdit":0,"uri":"/FragmentDirectory/gloccery/glossary-right-blue-boxes-fragment.frag","pageComponentId":"c6016cday5451-43d6-9d34-e558a08d2b76","tplId":"e60a662e-c1b6-4ba3-afa9-6f6977b562f8","pageComponentUuid":"c6016cday5451-43d6-9d34-e558a08d2b76","targetUser":"0"}
coming coming
Starting at
List Price
Est Value
Est Value:
List Price
Est Value (Estimated Value)
List Price is Lenovo’s estimate of product value based on the industry data, including the prices at which first and third-party retailers and etailers have offered or valued the same or comparable products. Third-party reseller data may not be based on actual sales.
Estimated value is Lenovo’s estimate of product value based on industry data, including the prices at which Lenovo and/or third-party retailers and e-tailers have offered or valued the same or comparable products. Third-party data may not be based on actual sales.
Learn More
See More
See Less
View {0} Model
View {0} Models
Delivery options for {0}
Part Number
Features
See More
See Less
Compare
Added!
Great choice!
You may compare up to 4 products per product category (laptops, desktops, etc). Please de-select one to add another.
View Your Comparisons
Add To Cart
Add To Cart
We're sorry,
Products are temporarily unavailable.
Continue Shopping
Learn More
Coming Soon
Featured Product
Featured Products
Oops! No results found. Visit the categories above to find your product.
Save

Seasonal Sales & FAQ's

open in new tab
© 2024 Lenovo. All rights reserved.
© {year} Lenovo. All rights reserved.
Compare  ()
x