Help to the Rescue
Leverage Lenovo AI Digital Assistants for speech recognition, natural language understanding, natural language generation, and service and device integration.
Convenience
Automate tasks, answer questions, and provide support anytime, anywhere, instantly.
Efficiency
Streamline workflows and reduce your time spent on routine or repetitive actions.
Personalization
Tailor responses, recommendations, and actions based on your behavior and preferences.
Accessibility
Enable voice commands, screen reading, and hands-free functionality for diverse users.
Our Success Stories
How Digital Assistants Empower Productivity
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Translated
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Chong Gene Hang College
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Hong Kong Metropolitan University
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Lenovo Customer Service
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Memori
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Lenovo & Gen AI
Combining AI With Human Expertise
With pressure mounting on servers to run AI models that translate content, Translated switched to a Lenovo and NVIDIA solution that completes language localization jobs round-the-clock, and runs its production and testing workloads faster.
200
Global languages with accelerated delivery of translated content
“The Lenovo solution performance is much higher than our old setup, enabling us to translate items faster and deliver localized content to clients sooner, which will help to build long-term loyalty and win new business.”
Revolutionizing the Educational Experience
Using the Lenovo AI Now Personal Knowledge Base, students benefit from AI because they can access tailored self-study programs, while teachers can automatically monitor student progress, grade assignments, and generate feedback.
40%
Reduction in administrative workload for teachers
“Our Lenovo AI Now pilot has been a great success, and we’re working to systematically expand and organize the Personal Knowledge Base to encompass even more subjects and educational levels.”
Enhancing Learning With AI Innovation
HKMU wanted to develop AI-driven student, faculty, and administrative services that enhanced the student experience. With Lenovo’s AI solutions, it has launched a 24/7 AI-powered tutoring assistant for students.
80%
Accuracy for chatbot answers
“To leverage AI at scale, we recognized that we first needed to build a powerful, reliable, and flexible IT infrastructure that could support data-rich and compute-intensive AI workloads.”
Unlocking the Value of Gen AI in Customer Support
Our Premier Support contact center, enabled by Copilot, used our AI-enriched, omnichannel chatbot to improve the customer experience, enabling faster and more accurate responses and increased productivity.
15%
Increase in agent productivity
“The LLM-based chatbot provides a huge boost to productivity. Even after the call, AI continues to improve the performance and quality of support received by our Premier Support customers.”
Empowering Businesses To Deploy AI Agents Anywhere
Memori enables companies to build conversational AI agents, but data sovereignty in the public cloud was a barrier to adoption. With Lenovo, it offers a pre-configured, dedicated hardware solution for a fully on-premises AISURU deployment.
ZERO
Dependence on external cloud services
“By offering on-premises deployments of the AISURU platform, we hope to help more companies in more industries harness the power of conversational AI agents.”
Creativity Soars With Copilot for Microsoft 365
When Lenovo harnessed the power of Copilot’s generative AI capabilities, employees automated manual tasks, boosted productivity, and enhanced problem-solving and innovation while saving 1.9 hours per week on average.
65%
Of Lenovo users reported a productivity improvement with Copilot for Microsoft 365
“If workers are buried under a mountain of low-value tasks, there’s little time left to be creative — a vital ingredient for growth. With the new generation of Gen AI solutions, we can free our teams to focus on the work that matters most.”
Featured Products & Solutions
Free Up Your Time With AI-Powered Digital Assistants
Ditch mundane tasks and fuel the creative and strategic thinking that makes you stand out with our AI-powered tech.
Resources
Achieve more than you ever thought possible with an AI digital assistant that's always up for the job.
Build a Knowledge Assistant
Provide the most up-to-date and informed responses to help your people work smarter.
Advancing Healthcare With AI
Use AI to manage unstructured data and reduce the administrative burden.
Lenovo Agentic AI Solution
Unleash productivity and innovation with agents who help you get more done.
Transform complexity into instant expertise
Give your team clarity, confident answers and instant know-how with Lenovo AI Digital Assistants
Frequently Asked Questions
Digital assistants, also known as virtual assistants or AI assistants, are software applications that use AI to perform tasks or services based on user commands, questions, or requests. They can automate routine tasks such as managing schedules, controlling devices, sending emails, and more. These assistants leverage NLP, machine learning, and other AI technologies to understand and respond to human language. Lenovo’s AI-powered Digital Assistants go a step further by integrating with solutions like Lenovo ThinkSystem and AI PCs to deliver faster, more reliable, on-device performance that helps keep your data secure without relying solely on the cloud.
Yes, digital assistants allow customization through settings, routines, and integrations. Users can set preferred news sources, create voice shortcuts, or define routines for recurring tasks. Businesses can also train AI assistants to handle company-specific workflows. Lenovo’s enterprise-ready AI solutions, such as ThinkAgile and Lenovo AI Apps make it possible to deploy fully tailored assistants while maintaining data sovereignty. For example, Memori used Lenovo technology to create on-premises AI deployments with zero dependence on external cloud services.
Digital assistants simplify task management by creating, organizing, and tracking tasks based on your commands. They can also set deadlines, prioritize tasks, and provide reminders, making them valuable tools for both personal and team productivity. With Lenovo AI-powered PCs and the Copilot+ experience, task management becomes faster and more context-aware, enabling teams to spend less time on repetitive actions and more on strategic work.
Digital assistants process search queries by accessing online databases and search engines. When a user asks a question, such as "What’s the capital of France?" the assistant retrieves the answers from reliable sources. They can also provide more complex information, like weather forecasts or stock prices. By understanding context and intent, they deliver accurate and relevant results. This capability makes digital assistants a quick and convenient alternative to traditional web searches.
Digital assistants use encryption, local data processing, and user-controlled settings to protect privacy and maintain security. Lenovo enhances protection with features like ThinkShield and hardware-level security on select PCs, helping safeguard sensitive commands and data processed by AI assistants. Lenovo AI Now builds on this by running entirely on-device, giving users full control over their data without relying on the cloud. It also includes real-time content safety filtering and has been independently verified for responsible data handling.
A digital assistant offers broader functionality than a chatbot. While both respond to user input, digital assistants can perform tasks, integrate with devices, and understand complex commands. Chatbots usually follow scripted paths and serve specific purposes, like answering FAQs. An AI assistant uses more advanced natural language processing to manage dynamic interactions, while a virtual AI assistant adapts to user needs in real time. Chatbots are limited in scope and flexibility, whereas platforms like Google Assistant can integrate across multiple services and devices.
Yes. Lenovo’s AI digital assistants, including Lenovo AI Now, are designed to work with third-party applications for an ecosystem of connection now and in the future. Extending beyond expected features, Lenovo also supports integration of external AI tools for tasks such as creative content generation, office productivity, gaming enhancements, and workflow automation. Lenovo’s ecosystem is also already adapting to the future where third‑party apps may use cloud‑based services, labeled as "Cloud AI Mode.”
Businesses can use digital assistants to automate scheduling, summarize meetings, retrieve documents, and streamline customer support. With Lenovo devices such as ThinkSmart Hub and Copilot-enabled ThinkPads, teams can handle tasks faster while keeping collaboration secure.
