Sustainability In-house Operations

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Lenovo ESG

In-house Operations

Our Approach

At Lenovo, we see the safety and well-being of our workforce as integral to our long-term success. What helps us in this area is that, unlike other major technology companies, we conduct more than 50% of our manufacturing in our own factories. This model enables us to better control our sustainability footprint, while bringing innovation to market more efficiently.

Our strategy, including performance and engagement programs, for ensuring a safe, healthy workplace is detailed below.

Overshot of people's hands with notebook and form
Occupational Health and Safety (OHS)
Women conducting business
Health and Safety Performance
Row of hardhats neatly hanged on the side of a container
Communication and Employee Engagement
Doctor or nurse reading a pacient's bloodpressure
Employee Wellness Programs

OCCUPATIONAL HEALTH AND SAFETY (OHS)

Lenovo adheres to world-class standards for workplace safety through its Occupational Health and Safety (OHS) Management System. Our global manufacturing locations are ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental), and ISO 45001:2018 (OHS) certified by accredited third-party audit firms. As required by these internationally accepted standards, the management of objectives and targets at each certified facility continually foster a safe and healthy work environment for employees.

The OHS Management System is also evaluated in the scope of Lenovo’s global risk registration process as part of our ERM program which is designed to enable effective and efficient identification, and management’s visibility into critical enterprise risks, including health and safety. Through a process of planning, education, controls, performance evaluation, and continuous improvement, health and safety programs are assimilated throughout Lenovo’s global manufacturing footprint.

Health and Safety Performance

Each year, Lenovo keeps a very low incident rate. Our OHS performance includes the following programs.

Compliance management

We have established a process with assigned responsibilities for identifying and evaluating compliance with national, provincial, and local OHS legal and other requirements. Each manufacturing site of Lenovo must research and establish an inventory of applicable OHS legal and other requirements, and update this inventory regularly. Compliance with these requirements is regularly evaluated and mitigation action is carried out when necessary. These applicable requirements are considered as Lenovo establishes, implements, maintains and continually improves its OHS management system.

Hazard identification and risk assessment

In FY 2022/23, Lenovo’s initiatives included the annual hazard identification and risk assessment program and some specific risk assessment (e.g., machine guarding hazards identification program), safety pre-evaluation and occupational health pre-evaluation for new factories, risk assessment to changes, and continuous hazard identification award program at locations, etc.

Health and safety awareness and communication

Lenovo fosters a philosophy that values a health and safety culture. Employee participation is essential to the success of health and safety management. Employee awareness is carried out through online tools (e.g., e-learning), classroom trainings, knowledge promotion emails, and promotion activities such as Safety Month, and ESG week.

Prevention and control

Lenovo’s health and safety program incorporates a prevention first approach. Health and safety standards are incorporated at the earliest stage in the life cycle of a facility and during non-routine tasks and projects. Our ‘Prevention Through Design’ process provides a safety precaution roadmap to support the manufacturing sites during new equipment installations and includes a change management process for locations that are integrating new technology, engineering, services, and materials as a proactive measure to help prevent work-related injuries.

Emergency preparedness

Lenovo recognizes the importance of developing and implementing an emergency plan that protects people involved in its manufacturing processes and ensures that employees are familiar with its emergency response procedure. Our Emergency Response Team (ERT) collaborates with the facilities to design an emergency plan that specifies the appropriate response to unexpected events, minimizes related risks, and ensures the safety of employees. This process is further supplemented by providing skills that include first aid and Cardiopulmonary Resuscitation (CPR) training.

Performance evaluation

Management assesses the performance of its manufacturing sites to ensure health and safety objectives are being met.

Certification and audits

As of FY 2022/23, all company-owned manufacturing sites (not including new locations with less than one year of labor data) have undergone the Responsible Business Alliance Validated Audit Program (RBA VAP).

Incident investigation and corrective action

Lenovo strives to maintain a workplace that is accident or injury-free. When a work-related injury, illness, or near-miss incident occurs, facility managers and the OHS team immediately launch an investigation of the incident, analyze the root cause, formulate corrective action plans, and track the activities to closure. The ‘Lessons Learned’ process includes the sharing of information and data analysis with other manufacturing locations, and the distribution of a Safety Bulletin Alert to raise awareness and reduce repeated incidents.

Employee Wellness

Our most important asset is our employees. To promote disease prevention and wellness matters, we make information and health resources easily available to employees. A few examples include medical screenings; immunization clinics; eye, ear and dental examinations; healthy diet and nutrition recommendations; and exercise and smoking cessation programs.

In addition, our Business Continuity Plans support comprehensive procedures to limit the potential impact of emerging health or safety-related epidemics.

Recognition

  • On May 24, 2022, our Monterrey, Mexico Plant won the first place in the Health and Safety Contest awarded by the local government.
  • In December 2022, our Monterrey, Mexico Plant received Social Responsibility Award from the local government.
  • In 2022, our Wuhan, China Plant successfully passed the audit and was awarded as Hubei Provincial Health Enterprise.
  • In March 2023, our Wuhan, China Plant was awarded “Work Safety Excellent Enterprise of 2022 in East Lake High-tech Zone” by the local government.
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