Extra Resources | SMB | Lenovo India

MEDIUM BUSINESSES:

Extra Resources For Your Under Staffed IT Teams

Medium sized businesses ofter times have less complicated organizational structures, having to rely on multifunctional employees being very efficient and flexible. You sometimes struggle with the limitations of IT resources and growing business demands to utilize IT as a business driver. Lenovo Services provides flexible offerings within your budget to supplement your overburdened IT team with extra headcount to meet your growth objectives.

Onsite Resourcing

Lenovo Services support many medium sized businesses, like you, to help make your vision a reality. We believe you can achieve your growth objectives with some extra time and resources.

Onsite Resourcing Services provide flexible staff augmentation for short-term or long-term projects. Lenovo can help you reach your business goals and overcome overburdened staff limitations by providing extra technicians who are highly qualified, experienced and reliable.

Additional Resource

Premier Support

Advanced level phone support for hardware and software issues

• Quickly resolve all of your support issues using Lenovo’s Premier Support Services.

• A dedicated 1-800# and single point of contact for end-to-end case management for OEM software and hardware support.

• You will get courteous, consistent communication from a skilled technical troubleshooter who will listen first then provide a solution.

Additional Resource

Help Desk Services

Lenovo can augment medium sized business' IT staff with incremental headcount for short-term and long-term projects

Support your IT needs with Lenovo Help Desk Services:

• Lenovo Services can provide a tailored solution for your business' helpdesk needs so your IT team can focus on supporting your core IT initiatives

• Our experienced multi-vendor, multi-platform technical support team can meet your business' end user IT needs, 7x24x365, with a single point of contact.

Additional Resource

Managed Deployment Services

Many medium sized businesses like yours do not have the band-width to complete PC deployments in addition to their other IT responsibilities. Managed Deployment Services provide comprehensive project management and onsite support resources to ensure your PC deployment is completed on time and within budget.

Get the resources you need to successfully plan and oversee even the most complex deployment.

• We provide customizable plans for the exact resources you need to fill the gaps in your project scheduling, planning and execution.

• Based on project requirements, the Lenovo Project Manager creates a project plan, maintains the schedule, establishes governance and provides a comprehensive communication cadence.

Additional Resource

Project Management Services

Lenovo Project Management Services provide end-to-end management during PC deployments so you can get back to more strategic projects.

Let Lenovo’s experienced project managers manage every step of the process.

• A customized project plan shifts your risks to Lenovo.

• Ensure a smooth deployment with a dedicated project manager who provides keen oversight and planning to make sure your systems are deployed on-time and within your budget while keeping you informed.