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Legion Ultimate Support

Advanced Support at Your Command

Our expert gaming techs—all accomplished gamers—are there for you 24/7/365 via chat, email, or phone. They specialize in remote hardware and software fixes but will also go the extra mile—literally. If an issue can’t be resolved remotely, they’ll come directly to your door for quick repairs and replacements. Crush it on any level with a dedicated crew in your corner!

Legion Ultimate Support for the Win

Power Up the Support Level You Need

Available through chat, email and phone
‘Getting started’ and ‘How-to assistance’
Access to prioritized repair & support
Support for hardware & software
Preventative PC Health Check

Standard Support

Business hours
Customer covers shipping

Legion Ultimate Support

With expert gamer techs
Prioritized onsite repair 1

1 Onsite repairs may not be available in all markets. If onsite support is not provided, prioritized depot repairs will be applied instead, with shipping costs covered by Lenovo.

Frequently Asked Questions

FAQ icon
Lenovo’s standard warranty regularly wins awards for customer care, but it doesn’t cover 24/7 support. For committed gamers, we offer the reassurance of tailored gaming support, available 24/7/365, to keep you in the game.
FAQ icon
Get access to expert gamer techs who are ready to resolve hardware and software problems 24/7/365 via chat, email, and phone. They also know their way around gaming trends and forums. And if we can’t fix the problem remotely, we’ll send someone in person.
FAQ icon
You can add it when you purchase a new Legion device. Already a Legion owner? Upgrade to Legion Ultimate Support on our Lenovo Support site. You can also add it, in the Lenovo Vantage app. Go to Warranty & Services, in the Support section.
FAQ icon
Visit the Contact Us section on the Lenovo Support website.
FAQ icon
Visit our Warranty Lookup to check your device's current warranty status and coverage.
FAQ icon
Yes, you can extend your base warranty for up to five years by purchasing a Warranty Upgrade that fits your needs. Please be aware that Terms & Conditions apply.
FAQ icon
Visit our Warranty Lookup to check your device's current warranty status and support.
FAQ icon
Visit the Repair Status page on Lenovo's PC Support site.
FAQ icon
You can update Lenovo drivers by visiting the Drivers & Software page on Lenovo’s Support site. Enter your device's model or serial number to see available drivers and software updates. Select the appropriate driver for your operating system and download it. After downloading, run the installer and follow the on-screen prompts to complete your installation.
FAQ icon
Legion Ultimate Support is compatible with most Legion devices. Coverage may vary depending on region, model, and availability. Visit our warranty support page to look up your upgrade options.

Can't find the answer to your question? Check out our forums, Lenovo Support or chat with an agent.

Get Legion Ultimate Support Now

Upgrade your existing warranty in just a few clicks.

Get Legion Ultimate Support
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