Lenovo Services & Warranty | Extra Peace of Mind

HELPING TO KEEP YOUR COMPUTERS AND OTHER DEVICES UP & RUNNING.

OVERVIEW
WHY LENOVO?

At Lenovo, we offer a broad portfolio of services that can make your IT run smoother. These include:
- Warranty & Protection: Keep your PCs, tablets, and other devices up/running with flexible support options.
- Hardware Services: Benefit from hardware-specific expertise and support.
- Premium Support: Solved operating Problems with your computer, home network, software, or technology in general.
For more information, click on either of the above links.
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WARRANTY & PROTECTION
WORRY-FREE OPERATIONS AND PEACE OF MIND.

Whether it’s a simple coffee spill or a major system failure, the consequences can vary significantly. The key is ensure that the potential fallout from any downtime – including productivity and data loss – is minimal.

WHY LENOVO?

With our trained technicians, diagnostic tools, and Lenovo Qualified parts, we offer you greater peace of mind by helping to:
- Increase system uptime
- Minimize unplanned operating & maintenance expenses
- Safeguard your data
- Control IT spending better with fixed-term, fixed-cost services.
Lenovo Warranty & Protection offers a full range of award-winning, flexible services, including:

Warranty & Support Services:
- Warranty Extension: Extend the term of the base warranty at the same service level, offering longer protection against unexpected repair or replacement costs. Learn more
- Warranty Upgrades: Allow you to vary response time and level of service to match your critical support needs. Learn more
- Sealed Battery Warranty Service: Provides a fixed-cost solution to reduce unexpected costs or frustrations of system unavailability. Learn more
Protection Services:
- Accidental Damage Protection: Goes beyond standard system warranty to cover damage due to unintentional spills, bumps, electrical surges, and other accidents. Learn more
- Keep your Drive: Enables you to retain your drive if it should happen to fail, giving you the peace of mind to know your valuable data is secure. This service applies to all drives within multi hard disk/SSD systems. Learn more
To learn more about our full range of service, click here.

PREMIUM SUPPORT

Problems with your computer, home network, software, or technology in general, can be very frustrating. Lenovo Services Premium Software Support is here to help, with best-in-class skills, technology, and processes to solve the problem right the first time and save you time and hassle. Learn More.
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HARDWARE SERVICES
EXPERTISE YOU CAN COUNT ON.

As an organization grows so does the complexity of its IT asset portfolio – from fixed assets, such as servers and desktops, to mobile devices, such as tablets and notebooks. To run efficiently, each of these products requires different skill sets, knowledge, and support services.

ThinkStation

Award-winning service

For less downtime and more productivity, Lenovo offers award-winning services levels - supported by a leading supply chain, world-class parts availability, and over 200 years' worth of imaging experience.

Designed to help you get the most from your IT, our full portfolio of ThinkStation services include:
- Priority Technical Support: with direct access to level 2 technicians, 24/7
- Enterprise Security & Asset Management: includes factory encryption and keep your drive.
- Streamlined Deployment: with factory integration and automated deployment.
- Online Data Backup: automated protection from data loss.
For more information on how to get the most from your IT, click here .

Tablets

For extra peace of mind.

ThinkPad Tablets are not just optimized to deliver the best of performance. They are also the only tablet to offer a full portfolio of enterprise-level services.

Delivering a single-source solution with global coverage and reliable, product-specific expertise that your organization can rely on, our services include:
Priority Technical Support: 24/7 access to advanced expertise

Warranty Extensions: protection beyond the base warranty.

Accidental Damage Protection: safeguard from non-warranted accidents*.

Transition Services: Custom, secure, easy deployments.
* Availability may vary by region

For more information, click here .
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Datasheet Library

HELPING TO KEEP YOUR COMPUTERS AND OTHER DEVICES UP & RUNNING.

WHY LENOVO?

WORRY-FREE OPERATIONS AND PEACE OF MIND.

WHY LENOVO?

PREMIUM SUPPORT

EXPERTISE YOU CAN COUNT ON.

ThinkStation

Tablets