Sealed Battery Warrranty
Provides battery replacement for 3 years in the event of a battery failure
Protect your investment by extending one year base battery warranty. Extend a 1 year base battery warranty to 3 years . The warranty is significantly less than that of a replacement not covered by an extension policy. A Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. Lenovo-certified technicians ensure an effective and efficient battery replacement.
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Keep Your Drive
If your hard drive fails, you are entitled to keep the defective drive before handing the PC over to Lenovo for repair.
Stay in compliance with data privacy and retention requirements. With Lenovo’s Keep your Drive Service, your organization can avoid any potential legal and monetary repercussions associated with a breach in data security. It provides predictable upfront costs versus finding budget in the event of drive failure. It eliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities.
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Services Engagement Management
Lenovo Services Engagement Managers: Your Go-to, Hands-on Services Advocates
Providing an elevated level of support, Lenovo’s Services Engagement Managers are dedicated to your account and are a global, single point of contact to field services questions, manage issues to resolution, proactively monitor service levels and trends and provide regular reporting and analyses through in-person quarterly business reviews. An expert Lenovo services resource, they work to become your trusted advisor to also proactively recommend service and support offerings to help improve your company’s productivity and reduce support cycle downtime.
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Premier Support
Advanced level phone support for hardware and software issues
Quickly resolve all of your support issues using Lenovo’s Premier Support Services. A dedicated 1-800# and single point of contact for end-to-end case management for OEM software and hardware support. You will get courteous, consistent communication from a skilled technical troubleshooter who will listen first then provide a solution.
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