Lenovo Accidental Damage Protection &
Accidental Damage Protection One
Live Life on Your Terms.
Along with Your Lenovo Device.
Life’s full of surprises, some of them not so nice. But you expect your device protection to be there for you when accidents and mishaps happen. The last thing you want is to deal with a limited warranty and unexpected repair costs.
Prepare your device for whatever comes next. Lenovo Accidental Damage Protection (ADP) and Accidental Damage Protection One (ADP One) are insurance products with cover that meets you where you need us most — so life’s little accidents will never stop you.
Buy ADP or ADP One insurance at the same time as your Lenovo device and live on your terms.1, 2
Your Life, Your Terms – Accidents & All
ADP and ADP One are always ready to step up and get you back on track to live life on your terms.
Stay Protected & On Budget
With ADP and ADP One, you’re protected for accidental damage caused by, for example, a sudden crack, drop or spill. Save yourself up to 50 - 92% on repairs3 (compared to paying out-of-pocket for repairs).
Your Device – You Decide on the Protection
With flexible options, coverage ranges from one to five years,2 select ADP for unlimited claims up to the cumulative value of the device or ADP One for one successful claim during the policy period.1, 2
Parts & Repairs from the People Who Built Your Device
Lenovo certified technicians use genuine Lenovo parts and advanced diagnostic tools. What could be better?
Circularity Built Into Your Device Repair
With ADP and ADP One, carbon offsets come built in. We offset CO2 emissions3 of all repairs and make tangible contributions to Gold Standard® Climate Action Projects.
Frequently Asked Questions
By phone: 0333 777 3991
* Lines are open between 09:00 and 18:00, Monday to Friday. Alternatively, you can visit Lenovo Contact Support for more ways to get in touch with Lenovo.
For Lenovo Contact Support visit: Contact Support
Further information is available within the Terms & Conditions.
Looking for a new device?
Buy ADP or ADP One insurance at the same time as the device you have chosen from Lenovo’s world class line-up of devices to create the ultimate power couple.
- For ADP: Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced. The cumulative cost of the claims will be reached if i) the cumulative cost of repairs reaches the original cost of the product, ii) the product is replaced, or iii) an alternative settlement is provided.
For ADP One: Limited to one successful claim per policy. - Terms & Conditions are available here ADP& ADP ONE. Download the Accidental Damage Protection IPID and ADP One IPID.
- The C02 emission calculation is generated according to a methodology derived from environmental standards and industry best practices current at as of 4/26/24. The methodology was created by a leading professional services firm with data supplied by Lenovo.CO2 emissions data disclaimer: Please be advised that any emissions data provided herein by Lenovo serves as a general guide and should not be relied upon for Environmental, Social, and Governance (ESG) reporting purposes. While we endeavor for accuracy, variations may arise due to factors beyond our control. We advise consulting with relevant experts or conducting further analyses for comprehensive ESG reporting requirements.
- Varies according to market and device. Based on internal Lenovo data for ADP claims for 3 most common repairs from 09/22 – 08/23.
Lenovo Accidental Damage Protection and Accidental Damage Protection One is sold by Lenovo and underwritten by American International Group UK Limited. American International Group UK Limited is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 781109). This can be checked by visiting the FS Register https://register.fca.org.uk. We are covered by the Financial Services Compensation Scheme (FSCS). If we are unable to meet our financial obligations you may be entitled to compensation from the scheme, depending on whether you are an eligible complainant, the type of insurance and the circumstances of the claim. Further information on the scheme is available from the FSCS at www.fscs.org.uk or by calling +44 (0)20 7741 4100, or +44 (0)80 0678 1100
