Lenovo Accidental Damage Protection

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A woman working on a Lenovo laptop while sitting on a bench in a subway station, as a train zooms past behind her.

Lenovo Accidental Damage Protection

Live Life on Your Terms.
Along with Your Lenovo Device.

Life’s full of surprises, some of them not so nice. But you expect your device protection to be there for you when accidents and mishaps happen. The last thing you want is to deal with a limited warranty and unexpected repair costs.
Prepare Your Device for Whatever Comes Next
with Lenovo Accidental Damage Protection (ADP)
Accidental drops, bumps, spills
Structural failures
Electrical surges
LCD screen damage
CO 2 Offset with repairs & transport 4
Unlimited accidental damage repairs during the warranty period 5

Base Warranty

ADP One

ADP

Frequently Asked Questions

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Use Lenovo's Warranty Lookup to search by serial number (SN).
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You can buy ADP at the time of purchasing an eligible device or after purchase. ADP purchase after the initial hardware sale is subject to a 30-day waiting period before a claim can be submitted.
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You can purchase ADP for your device here.
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ADP allows unlimited claims up to the value of the device. ADP ONE only allows one claim throughout the policy term.
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ADP allows unlimited repairs up until the value of the device. ADP ONE allows one repair within the policy term purchased.
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When you file a claim for accidental damage and utilize the ADP service for repair or replacement, Lenovo purchases credits supporting verified Gold Standard ® Climate Action Projects to offset the estimated CO 2 emissions associated with the repair.
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The CO 2 emission calculation is generated according to a methodology derived from environmental standards and industry best practices current at as of 4/26/24. The methodology was created by a leading professional services firm with data supplied by Lenovo.
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Claims for accidental damage with ADP can be filed online through Lenovo’s support portal or by contacting Lenovo’s customer support directly. After filing, devices are diagnosed, repaired and returned.

Can't find the answer to your question? Contact us.

Get ADP Now

Upgrade your existing warranty to Lenovo Accidental Damage Protection.

Get ADP

Looking for a new device? Choose Accidental Damage Protection alongside Lenovo’s world class line-up of laptops to create the ultimate power couple.

  1. Varies according to market and device. Based on internal Lenovo data for ADP claims for 3 most common repairs from 09/22 – 08/23.
  2. Coverage may range from one to three years, with options for extending coverage up to five years.
  3. ADP One only allows one claim throughout the policy term.
  4. The CO2 emission calculation is generated according to a methodology derived from environmental standards and industry best practices current at as of 4/26/24. The methodology was created by a leading professional services firm with data supplied by Lenovo. CO2 emissions data disclaimer: Please be advised that any emissions data provided herein by Lenovo serves as a general guide and should not be relied upon for Environmental, Social, and Governance (ESG) reporting purposes. While we endeavor for accuracy, variations may arise due to factors beyond our control. We advise consulting with relevant experts or conducting further analyses for comprehensive ESG reporting requirements.
  5. ADP allows unlimited repairs up until the value of the device.
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