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6月7至9日 | 限時72小時快閃折扣!
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分鐘

Lenovo Premium Care

當您尚未準備好時,服務已準備就緒

當出現問題時,我們會及時修正。如果您遭遇意外的電腦問題,我們的尊榮關懷技術人員團隊已準備好解決這些問題 24/7 這樣您就可以回去做您喜歡做的事情了。
為什麼您的設備需要高級保養

應對日常情況,安心無憂

                      聯想技術人員幫助客戶解決電腦問題。
最高評級的技術支援
我們很高興聯想在 2019 年排名中躋身前三名。 Laptop Mag 的 2023 年技術支援對決. 明年,我們的目標是做得更好。
提供透過電話、即時訊息和電子郵件方式
“入門”和“如何協助”
現場支援 1 並快速修復
獲得優先維修和支持
硬體和軟體支持
預防性電腦健康檢查 2
可用設備

標準 支援

營業時間
Yoga、LegionIdeaPad、Chromebook、平板電腦

Premium Care

24/7 1
Yoga, IdeaPad

Premium Care 服務站

24/7 1
一站式支援
Chromebook、平板電腦

所有產品與優惠以供貨狀況為準。Lenovo 保留隨時修改產品內容和規格的權利,恕不另行通知。Lenovo 會盡力確保所有資訊的正確性,但不對任何編輯、攝影或排版錯誤負責。圖片僅適用於說明用途。如需完整的 Lenovo 產品、服務與保固規格,請造訪 www.lenovo.com。

Lenovo 和 Lenovo 標誌為 Lenovo 之商標或註冊商標。其他公司、產品和服務名稱,可能是第三者的商標或服務標誌。All rights reserved.

1 24/7 在特定市場提供支援能力。如果不可用,Lenovo 將遵循最佳可用的 SLA。

2 聯想平板電腦不支援現場服務。托運、取貨& 歸還之間在依照特定地理位置的庫存的服務水準可能有所不同。

3 預防性 PC 運作狀況檢查僅適用於 Lenovo 筆記型電腦和桌上型電腦。不包括平板電腦。

常見問題解答

預留位置
聯想的基本保固被 Laptop Mag, 2023 評為優秀,並涵蓋每週 7 天(美國東部標準時間上午 8 點至晚上 8 點)的遠端故障排除。但一種規格並不適合所有情況,因此我們為那些想要更全面保固的用戶提供 Premium Care 服務 24/7 支援、現場維修等。
預留位置
Premium Care 增加 24/7 支援、軟體和硬體方面的「操作方法」協助,以及基本保固的現場支援和快速維修。
預留位置
只要您的基本保固仍然有效,您就可以購買高級保養服務。但是,我們建議在購買時或九十天內進行升級。
預留位置
訪問我們的 保固查詢 檢查您設備目前的保固狀態和覆蓋範圍。
預留位置
如需全球電話支持,請點擊 這裡.
預留位置
你可以 購買 Premium Care 在這裡為您的設備。
預留位置
您可以將標準保固期延長長達五年,讓您更加安心。購買一個 保固升級 適合您的需求。有條款與條件限制。
預留位置
瀏覽 修復狀態頁面 在 Lenovo 的 PC 支援網站上。
預留位置
您可以透過造訪更新 Lenovo 驅動程式 驅動程式 & 軟體 page on Lenovo’s Support site. 輸入裝置的型號或序號以查看可用的驅動程式和軟體更新。選擇適合您的作業系統的驅動程式並下載。下載後,請執行安裝程式並按照螢幕上的指示完成安裝。
預留位置
所有這些服務都提供先進的 24/7 具有快速解決方案的技術支援。高級支援適用於 Think 設備;大多數其他設備(包括平板電腦)都符合 Premium Care 或 Premium Care Plus 的資格。Premium Care Plus 具有與 Premium Care 相同的功能,並具有額外的意外損壞保護、自動病毒或惡意軟體清除、自動性能檢查以及 3 年密封電池保固。

找不到您問題的答案? 聯絡我們.

立即取得 Lenovo Premium Care

只需點擊幾下即可將現有保固升級至 Lenovo Premium Care。

Get Premium Care

正在尋找新設備?從 Lenovo 世界一流的筆記型電腦系列中進行選擇,並添加 Lenovo Premium Care 以獲得更多支援和保護。

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