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Premier Support
Lenovo Premier Support:在您最需要時,提供便捷、專業的技術支援和服務

當 IT 預算緊縮,您需要全面提升 IT 團隊的效率。

您的 IT 團隊是否花大把時間解決例行公事的軟硬體問題,無法將心力專注於推動業務創新的 IT 計畫上呢?

Lenovo Premier Support 讓您直接聯繫專業且經驗豐富的 Lenovo 技術工程師,提供全方位軟硬體支援。我們的專業故障排除人員具備先進技術和系統知識,能夠快速提供解決方案和建議,讓您的軟硬體維持最佳運行效率。

此外,Lenovo 單一專屬聯絡窗口,維繫禮賓級的溝通管道,確保您的案件從頭到尾以專業管理解決。

想了解更多關於 LENOVO PREMIER SUPPORT 的資訊,請聯絡您的 Lenovo 業務窗口

PremierSupport

主要特點及優勢

  • 當地高級技術工程師支援1
    電話支援:上午 9 點至晚上6 點 (週一至週五) ; 周六、周日及國定假日休息
    到府支援:上午 9 點至晚上 6 點 (週一至週五); 周六、周日及國定假日休息
  • 單一聯繫窗口,簡化報修處理流程
  • 隔日工程師到府維修2及零件優先使用服務
  • 報表管理,用於衡量及評估服務效率
  • 全方位原始設備製造商 (OEM) 軟體和硬體支援
  • 由專屬技術專案經理積極維繫關係並追蹤管理
  • Lenovo 解決方案中心:具備自動系統錯誤偵測和支援案件成立

Lenovo Premier Support 作為 Lenovo 完善服務組合的一環,旨在優化貴公司的技術生命週期,讓您的 IT 團隊有餘力創新,節省寶貴時間和金錢。想了解更多資訊,請聯絡您的 Lenovo 業務窗口。

1.不適用於所有國家。 2. 係指在當地時間下午 4:30 前進行電話故障排除並完成派件。Lenovo 保留在任何時間修改產品和規格的權利,恕不另行通知。Lenovo 盡全力確保所有資訊之準確性,但針對任何編輯、攝影或印刷錯誤概不負責,圖片僅用於說明目的。想了解完整的 Lenovo 產品、服務和保固條款,請上 www.lenovo.com。Lenovo 和 Lenovo 標誌為 Lenovo 的商標或註冊商標。 其他公司、產品和服務名稱可能是其他公司的商標或服務標誌。© Lenovo 2017 版權所權所有。

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