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The Storage Management Challenge
As the volume of data rapidly increases, organizations struggle to manage complex storage environments while avoiding costly disruptions.
Studies show that 60% of IT leaders rank device management as an important concern1, yet 56% plan major storage expansions in the next two years2. Limited internal resources lead IT teams to dedicate excessive time to maintenance, hindering innovation.
Equipping Your IT Maintenance Teams with External Expertise
Augment Your IT Teams with Tailored Expertise, Rapid Response Times, and Proactive Guidance
Providing an elevated Premier Support experience through a team of dedicated storage specialists, senior technical resources, and escalation management.
Dedicated Storage Expertise
Gain access to highly skilled Premier Storage Specialists3 ready to resolve your storage challenges swiftly. Whether your issue is complex troubleshooting, or you require a clear escalation path, the right specialist will handle your needs on the first call.
Proactive Guidance & Insights
Leverage your dedicated Storage Technical Account Manager for monthly storage reports, quarterly business reviews, escalation management, and strategic advice. Benefit from personalized and proactive guidance to optimize operations.
Rapid Restoration for Seamless Continuity
With rapid response SLAs, we swiftly address technical challenges, ensuring your teams stay productive and your business stays on track.
The Solution at a Glance
Premier Support Features
Rapid response options
Comprehensive coverage
End-to-end case management
24/7 access to support
Enhanced Premier Support Features
Premier Storage Specialists & dedicated storage TAM
Escalation management
Monthly wellness checks & reporting
Quarterly business reviews
Drive Operational Excellence & Unlock Innovation
Contact our team today to learn how Premier Enhanced Storage Support can drive resilience and empower your team.
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- TBR,
Top 3 Predictions for IT Infrastructure in 2023
, 2022 - Soti,
Reduce, Reuse, Rethink: From Discard Mentality to Tech Sustainability
, 2022 - Access to specialized Premier Storage resources may vary by location and business hours
