
Challenges in IT Rollouts
Setting up IT infrastructure is often challenging and time-consuming. Lenovo’s Global Study of CIOs found 60% of tech leaders face difficulties when adopting and rolling out new technology, and 64% struggle with managing a growing number of disconnected systems.1 These issues can cause delays, increase costs, lead to inconsistent setups, and put extra pressure on internal teams, pulling their attention away from key business goals.
As technology continues to grow, businesses need a reliable and efficient way to handle deployments – one that minimizes risk, ensures consistency, and keeps projects moving forward.
1. Lenovo SSG Global Study of CIOs: Wave II, April 2023

Boost Customer Satisfaction with Faster, High-Quality Deployments
With Lenovo’s Factory Integrated Services, your customers will benefit from rapid and reliable deployments, allowing them to recognize value sooner. Supported by 3 worldwide factory sites, and with over 11,000 units configured, Lenovo delivers seamless integration that saves valuable time for both you and your customers. As a trusted partner ranked in the Top 10 of Gartner’s Supply Chain Top 25 for 3 consecutive years, you can confidently offer a smoother, faster experience.

Enhance Your Service Offering and Capture New Revenue Streams
Lenovo’s Factory Integrated Services enable you to expand your portfolio by offering pre-configured, fully integrated systems with over 30 customizable hardware and software offerings. This eliminates the need for third-party integrators and allows you to tap into additional revenue streams, giving your customers faster time to value and high-quality, factory-tested configurations. With Lenovo supporting over 300 customers globally, you can offer trusted, scalable solutions that enhance your customer’s experience.

Maintain Full Control of Customer Relationships While Reducing Deployment Complexity
Our services are designed to support, not compete with your business. By leveraging Lenovo’s experience with over 192,000 successful standard customizations, you can streamline deployments and still maintain full control over the customer journey. This means less complexity and faster deployments, all while enhancing your position as a trusted partner. Lenovo’s global support ensures consistent, high-quality results, reducing administrative burden and keeping you at the center of customer relationships.
Rack Integration
Connecting servers and hardware to cabinets for easy deployment.
Image Load
Installing a custom OS and software image on the server.
Media Ship Group
Including customer-specific documents in the product box.
Software/Firmware
Pre-installing specified software, firmware, or BIOS settings.
RAID Configuration
Setting up the customer’s chosen RAID configuration.
Unit Carton Label
Custom carton labels with logos and barcodes per customer request.
UID Asset Tag Label
Lenovo identification label for product origin.
Asset Tagging
Adding unique customer-specified labels beyond standard ones.
