A Message from Nitin Garg, Service Director, Lenovo India

Dear Lenovo Customer,

At Lenovo, we are committed to providing you with the best service experience. However, if you feel that your issue has not been resolved to your satisfaction, I want you to know that I am personally here to help.

If you are unhappy with your service experience, please reach out to me directly at nitinsvchead@lenovo.com with your case details. I assure you that my team and I will review your concern and work towards a swift resolution.

This is an escalation channel, and therefore, we request you to write case ID, Serial No. in the subject line and contact number in the email content to respond to you quickly, For general and service-related queries, the customers are requested to contact us through our customer service channels available - Contact Us | Lenovo India page.

Your feedback is invaluable in helping us improve, and I genuinely appreciate the opportunity to make things right for you.

We are listening, and we care.