Introducing Premium Care, the new milestone in customer care and technical support by Lenovo™.

After-Sales Service will never be the same again.


Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - Premium Care, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!

ADVANTAGE PREMIUM CARE
  • Direct access via dedicated support hotline
  • Highly Trained and Expert Technicians
  • One window access for all hardware & software issues
  • Comprehensive Box to Boot support over the phone
  • Annual PC Health Check. Stay Healthy and avoid sudden surprises

Basic Warranty vs. Premium Care Standard Limited Warranty Lenovo Premium Care
Dedicated Technical support through phone, chat and email 9:00 - 18:00 Mon-Fri
Getting Started And “How To” Assistance X
Onsite: Next Business Day Pickup & Return
Single resource for software and hardware expertise* X
Comprehensive software support with collaborative 3rd party assistance* X
Annual PC Health Check X

Lenovo™ Customers can access Premium Care by Email: premcare_uki@lenovo.com (0808 2389 534)

Detail on Term & Conditions please click here


*T&C’s apply Available on select models only. Charges as applicable.
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