Introducing Premium Care, the new milestone in customer care and technical support by Lenovo™.
After-Sales Service will never be the same again.
Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - Premium Care, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!
Direct access via dedicated support hotline
Highly Trained and Expert Technicians
One window access for all hardware & software issues
Comprehensive Box to Boot support over the phone
Annual PC Health Check. Stay Healthy and avoid sudden surprises
|Basic Warranty vs. Premium Care||Standard Limited Warranty||Lenovo Premium Care|
|Dedicated Technical support through phone, chat and email||9:00 - 18:00 Mon-Fri|
|Getting Started And “How To” Assistance||X||✔|
|Onsite: Next Business Day||Pickup & Return||✔|
|Single resource for software and hardware expertise*||X||✔|
|Comprehensive software support with collaborative 3rd party assistance*||X||✔|
|Annual PC Health Check||X||✔|
Lenovo™ Customers can access Premium Care by Email: firstname.lastname@example.org (0808 2389 534)
Detail on Term & Conditions please click here
*T&C’s apply Available on select models only. Charges as applicable.
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