Smarter support and security for your PC
Worrying is a thing of the past! With Premium Care Plus, you are on our priority support list with coverage against any accidental PC damage2. Power through your day effortlessly with our Smart Performance and extended battery solutions, and enjoy complete peace of mind.
Learn more >Extra care, protection, and peace-of-mind with Lenovo Premium Care Plus, your one-stop support solution
Why stop at Premium Care when Premium Care Plus can give you more...
Accidental Damage Protection (insurance)1,6
Insurance coverage for common accidents - accidental drops, spills, bumps, structural damage, electrical surges, and damage to the integrated LCD screen.
Enhanced PC Performance & Security3
Lenovo Smart Performance software will assist in diagnosing and resolving performance and security issues, thus giving your PC a boost while helping keep it away from harmful malware.
Prioritized Support4,5
Elite technicians are available to provide comprehensive hardware and software support. If it cannot be resolved remotely, onsite visits or expedited repair solutions will be deployed.
Extended Battery Protection2,7
Sealed battery warranty offers a one-time replacement if the battery fails after the first year, or when it fails to meet performance standards after 2-3 years of usage.
Easy Data Migration3
Lenovo Migration Assistant is a simple, fast, and seamless tool that moves important data and settings to your new PC — all done via your internet connection.
The next level in device protection, assistance & maintenance
*Premium Care Plus can be purchased without ADP 6.
What are the term lengths available for Premium Care Plus?
Premium Care Plus is available for a period of 1, 2, 3, and 4 years Notebooks or Desktop. (Yoga, V-Series, Legion (where Ultimate support is not available) Idea laptops and IdeaCentre) Tablets supported 2 years. (will not include onsite support, Sealed Battery Warranty, Data Migration, and Smart Performance.) Chromebook: Premium Care Plus for Chromebooks will not include onsite support, Smart Performance and Data Migration However, the Sealed Battery Warranty is available only for up to 3 years.
Get Premium Care Plus now
Looking for a new device? Choose from Lenovo's world-class line of laptops and add Lenovo Premium Care Plus for added support and protection. When buying a new device, Premium Care Plus includes ADP insurance5. Premium Care Plus is only available to buy at the same time as purchasing your new Lenovo device.
Yoga > Ideapad > Tablets > Legion >Footnotes and disclaimers:
- Incidents not covered by Lenovo Accidental Damage Protection include: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo).
Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced. The cumulative cost of the claims will be reached if
i) the cumulative cost of repairs reaches the original cost of the product,
ii) the product is replaced, or
iii) an alternative settlement is provided.
See the full Lenovo Services T&C HERE.
ADP terms are available HERE.
The ADP IPID is available HERE. - Sealed Battery Warranty and ADP coverage is available in country where coverage was purchased and is not transferable should the system travel to another country. Sealed battery warranty is available only for Lenovo PCs for a period of 3 years and is not applicable to Lenovo Desktops.
- Lenovo Chromebooks do not include Smart Performance features (annual PC health check, automated virus or malware removal, and automated performance checks) and Migration Assistant supported through Lenovo Vantage app. These features are only available for Windows PC.
- 24/7 support is not available in every market and will follow the best available SLAs. Please check with your regional services team for availability in your region.
- Some PCs (including Chromebooks) may need to be repaired at the service center and may not be eligible for onsite support.
- No additional fees apply for Accidental Damage Protection.
- No additional fees apply for Sealed Battery Warranty Extension.
Lenovo Accidental Damage Protection and Accidental Damage Protection One is sold by Lenovo and underwritten by American International Group UK Limited. American International Group UK Limited is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 781109). This can be checked by visiting the FS Register. We are covered by the Financial Services Compensation Scheme (FSCS). If we are unable to meet our financial obligations you may be entitled to compensation from the scheme, depending on whether you are an eligible complainant, the type of insurance and the circumstances of the claim. Further information on the scheme is available from the FSCS at www.fscs.org.uk or by calling +44 (0)20 7741 4100, or +44 (0)80 0678 1100.
