“We have several internal processes that we’re looking to streamline or fully automate using AI. From a device perspective, we need extra performance to handle those workloads—and our Lenovo AI PCs deliver on that.”

Silver Mehmedovic

Director of IT and Security, FMI

At-a-Glance

Supporting on-the-go teams with AI PCs

FMI is setting remote and office-based teams up for AI success with Lenovo ThinkPad X9 Series devices.

To solve device reliability issues and empower employees to work effectively from anywhere, FMI has embraced AI Copilot+ PCs from Lenovo.

The challenge

•       Up to 50% failure rate for employee devices

•       Technical issues reduced employee productivity

•       Difficult to access support from previous technology vendor

The solution

•       Refreshed all employee devices with Lenovo ThinkPad solutions

•       Seamless access to Lenovo Premier Support accredited engineers

•       Unlocks credit for future purchases with Lenovo Asset Recovery Services

The outcome

•       Frictionless experience for employees

•       24/7 online helpdesk and next business day on-site support

•       Lenovo Premier Support for most software, including Copilot and other AI tools

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