Managed Services

Powering your business without burdening your IT infrastructure

Overview

Keeping up with the pace of innovation require businesses to make significant financial investments. Building a skilled in-house IT department prepared to meet the demands of a growing business in a digital world is not an easy task for any organization. That is where Lenovo Managed Services come into play.

Lenovo Managed Services helps businesses like yours gain better performance, limited downtime and peace of mind. With a tailored service, you improve system availability and capacity, while reducing your operating expenses. Running a company can be lonely, and leaders often must make vital decisions with imperfect information. The best safety net is the advice and expertise of industry leaders to give you peace of mind. And IT systems that are ready for anything.

Features of Lenovo Managed Services

Real-time, continuous, online system event monitoring
24x7 incident response and problem resolution
Single point of contact for infrastructure support
Quarterly system health checks and reports
Quarterly meetings to review summary and health check reports
Ability to execute and track system updates for performance, stability and security

Benefits of Lenovo Managed Services

Trusted

Our customers rely on us as a trusted partner to deliver the support service innovations that increase productivity and operational efficiency.

Reliable

Lenovo’s most advanced technicians will remotely monitor and manage your data center to enhance reliability and help ensure maximum performance and stability.

Efficient

Lenovo Managed Services can help significantly increase your business operational efficiency, while lowing total cost of ownership by releasing skilled IT resources to focus on value-added tasks.

Cost effective

Lenovo helps you lower the total cost of ownership by releasing skilled IT resources to focus on value-added tasks.

Flexible

Service solutions shouldn’t be a one-size-fits-all proposition. Lenovo Managed Services has the flexibility to adapt to your needs.

Lenovo Managed Services Solutions

Lenovo Managed Services for hardware

Covering change management, problem/ incident management for hardware components, and knowledge management, Lenovo’s technical experts make sure your stability, performance and security are ensured 24/7 for your ThinkSystem and System X components.

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Lenovo Managed Services for HPC clusters

Lenovo Managed Services for HPC helps you improve IT efficiency and optimize data center resources with rapid access to technical expertise and best practices for industry processes. It includes 24x7 remote monitoring, one-stop problem determination and resolution, firmware, driver, and OS maintenance and updates, and system-wide health checks.

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Lenovo Managed Services for SAP HANA, TDI and SAP BWA

Lenovo Managed Services for SAP HANA, TDI and SAP BWA enhance the security and reliability of your data center and help ensure maximum performance and stability of your SAP HANA or SAP BWA deployment. Continuous monitoring, scheduled health checks, and recommended updates help reduce the risks of system vulnerabilities, bolster workforce productivity, drive innovation, and enhance business results.

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Customer successes

Cheney Brothers

To deliver fresh and frozen goods across the Americas, leading food service distributor Cheney Brothers depends on its core business applications running around the clock. With Lenovo Managed Services taking care of its back-end systems, Cheney Brothers can be sure of deliveries going out on time, every time.

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fourNET Informatik ag

fourNET informatik ag specializes in cloud communication and collaboration technology. fourNET takes advantage of Lenovo Managed Services and Lenovo Health Check Services to keep operations running smoothly.

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Konecta Peru

Konecta Peru is one of the largest full-service Business Process Outsourcing (BPO) and contact center service providers in Peru, with 23.4% market share and 14,000 employees. Their chosen infrastructure is monitored and managed remotely by Lenovo Managed Services, ensuring maximum uptime.

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