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Simplify IT Asset Recovery

Lenovo Asset Recovery Services (ARS) simplifies IT lifecycle management—protect data, maximize ROI, and drive circularity with a trusted partner.

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Average refresh cycle for PCs¹, servers, storage, or network equipment.²

¹ Intel – The importance of a PC Refresh Cycle

² Bloomberg – Extending the Life Cycle of Data Center Equipment

The average number of endpoint devices enterprises manage.³

³ Adaptiva.com – Nearly Half of Enterprise Endpoints Present Significant Security Risks

of organizations recycle less than 10% of their IT hardware.⁴

⁴ Capgemini Research Institute – Sustainable IT survey, January 2021

of companies do not have a formal ITAD strategy in place.⁵

⁵ Foundry Research CIO – The Top Four S that underpin ITAD Strategy

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How Lenovo ARS Works

Lenovo makes IT asset recovery seamless. From collecting the assets to handling your data securely and recycling technology responsibly, we streamline the entire process so you can focus on what’s next.

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Flexible Recovery

Return any device, any brand, anytime.

End-to-End Management

Single point of contact from collection to final reporting.

Security-First Approach

Secure and compliant IT asset disposal through accredited PELM suppliers, certified with R2, e-Stewards, ISO 9001, ISO14001, and more.

Maximized IT Budgets

Unlock residual value from idle, aging, or excess devices in your IT fleet.

Promote Sustainability

Remarket assets that can be repurposed and responsibly recycle assets with no value and contribute to the circular economy.

Future-Proof Recovery

Add Lenovo ARS to new device purchases for seamless end-of-life management and reduced IT workload.

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Standard ARS
Upgrades
Extras

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Everything You Need to Manage Your IT Lifecycle

End-to-end asset recovery – Secure pickup, processing, and final disposition for all IT assets.
Certified data protection – NIST SP 800-88 data sanitization and disk destruction options.
Full-service coordination – One Lenovo expert manages your recovery from start to finish.
Unlock value – Remarket eligible devices and receive funds via direct deposit or account credit.
Full visibility – Track asset recovery in real-time via Lenovo Service Connect.

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Additional Services for Complex IT Setups

Inventory & value assessment – Remote or on-site evaluation of IT assets for potential resale.
On-site asset handling – Dismantling, relocation, and serial number reconciliation to simplify logistics.
Data migration support – Quarantine hold ensures devices are securely retained for data transfers before disposal.
On-site data destruction – Certified data sanitization or physical drive destruction at your location.

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Support the Circular Economy  

Refurbishment and remarketing
Recycling of components
Donation to an organization of your choice (case by case basis)

One Smart Hub for All Your ARS Needs

Get complete visibility and control over IT asset recovery with Lenovo Service Connect portal — your all-in-one platform for managing every step of the process.

Track & Manage in Real Time

Gain instant visibility into asset pickups, resale, and recycling.

Streamline Logistics

Schedule pickups, oversee service requests, and manage orders effortlessly.

Seamless Payments

View existing service credits, schedule services, and receive resale value via direct deposit or as an account credit toward an open Lenovo invoice (for the same country code).*

Stay Compliant & Informed

Access customized reports and sustainability insights to make smarter IT decisions.

Proactive Asset Management

Track devices nearing end-of-warranty and schedule pickups in advance, ensuring a seamless IT refresh.

Make a Tangible Impact

Get the insights you need to make smarter IT refresh decisions. With Lenovo’s Circular Economy Statement, available on the Lenovo Service Connect portal, you can track resale and recycling outcomes to better plan your IT sustainability strategy.

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Discover Lenovo TruScale

A Trusted Partner in 43+ Markets

15+ Years of Expertise in IT Asset Recovery

In the Top 1% of EcoVadis-Rated Companies⁶

Retiring IT Assets Responsibly

T-Systems partnered with Lenovo ARS to securely decommission and recycle 1,500 devices across 14 countries, ensuring an efficient and compliant process with measurable sustainability outcomes.

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Delivering Outstanding Customer Experiences

Wesleyan transformed its legacy device management with Lenovo TruScale DaaS and ARS, completing a seamless refresh that improved employee productivity while staying on budget.

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Embedding Circularity into IT Operations

Advisory and investment firm KordaMentha teamed up with Lenovo to streamline its technology operations and lower its impact on the environment. To date, KordaMentha has leveraged Lenovo ARS to decommission over 250 devices from their fleet.

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Easier Management With More Sustainable Operations

ATCORE uses Lenovo Asset Recovery Services to retire its aging infrastructure, almost 180 data center devices in a secure and responsible way.

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