Lenovo Device as a Service Top

Boost your bottom line and adapt to changing business models

Today’s business environment is more challenging than ever—your business needs to operate on a leaner budget, with your employees in remote locations. To remain competitive and thrive amidst change, let Lenovo Device as a Service (DaaS) manage your device lifecycle, freeing your employees to do what they do best.

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Improve your flexibility while facing new obstacles

Your business’ success depends on your employees, who are working remotely more frequently. The challenge lies in ensuring they have the latest devices in what’s already a tough economy, as well as deploying and securing those devices remotely. Lenovo DaaS faces those challenges head-on.

Here’s how Lenovo DaaS can help:

  • Do more with less

    • Free up internal resources
    • Align expenses with revenues
    • Untether cash flow

  • Get support wherever & whenever it’s needed

    • Keep employees connected, supported, & productive from any location
    • Avoid costly downtime
    • Resolve security concerns—onsite and remotely

  • Focus on what you do best

    • Single point of accountability
    • Single contact & invoice
    • Reliable, stable, & fully customized solutions
Lenovo product portfolio

Smart, customizable solutions across a gamut of devices

Lenovo offers a wide array of award-winning devices—from mobile devices like phones and tablets, to personal computers, to the data center. Lenovo DaaS can even incorporate other OEM hardware to meet your specific business needs, allowing you to control IT costs and boost productivity.

  • With Lenovo DaaS, the IT buck stops with us.

  • One point
    of contact

  • One source of
    accountability

  • One predictable
    monthly invoice

Efficiency across the lifecycle

Let us streamline your transition to a user-driven, digital environment. Our flexible approach to services, support, device management & configuration, and other modern IT solutions takes the burden of lifecycle management off your shoulders. With Lenovo DaaS, each stage is more cost-effective and efficient.

Plan

Strategize a device catalog that provides the right devices for the right users.

The Services attached to your organization’s devices require careful assessment and strategy. Lenovo DaaS experts will consult closely with your team to plan how solutions will be deployed across the company’s technology footprint, and how Lenovo can accelerate an organization’s transformation initiatives.

Configure

Customize image load, system settings, and more to cut costs and deployment lead time.

Lenovo technicians will handle the expensive, labor-intensive tasks that can bog down your in-house IT teams and remove the delivery flexibility across a dispersed, remote workforce. Eliminate cumbersome device configuration tasks—BIOS settings, imaging, registration, encryption, etc.—and ensure the devices are ready for use when they arrive.

Deploy

Tailor the way your employees receive new devices and get help using them, no matter where they are.

Let Lenovo enable your employees to be productive on their new devices in no time as they enjoy seamless technology experiences—all while your IT teams eliminate the tasks of provisioning and deployment and embrace the modern IT environment. Achieve maximum productivity with minimal interruption.

Support

Resolve technical issues with the convenience of a single point of contact.

Take advantage of Lenovo’s rich portfolio of Support & Protection Services—technical support, backup, repair services, etc.—needed to keep your devices performing at peak efficiency throughout their lifespan. Offerings include Premier Support, ThinkShield, Secured-core PCs, Field Services, Cloud recovery, and more.

Manage

Ensure fleet efficiency with cloud-based collaboration, endpoint management, app provisioning, and ThinkShield protection.

A portfolio of Lenovo- and partner-developed software solutions, plus other valuable Services for your IT teams, will keep your fleet operating efficiently and securely. Make use of onsite help desks, inventory control, device management, security/compliance monitoring, predictive and proactive analytics, smart lockers, and more.

Retire

Dispose of retired devices securely and in an environmentally responsible way.

Finally, Lenovo offers solutions to ensure full compliance for environmental disposition of devices including certified data destruction. We’ll handle everything from packaging, to logistics, to secure data wipes—with detailed reporting and a single point of contact.

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Work happens everywhere—empower it there

In today’s changing digital world, your employees are no longer working in the office. Some might not come back full-time. Lenovo DaaS will help your organization face the challenges of the work-from-anywhere (WFA) model—such as how to deploy and secure devices offsite—and transform the modern workplace experience to your advantage.

Our managed services will give you the resources you need to:

Ensure employee productivity & security

give them devices critical for uptime when working remotely

Outsource services & support

alleviate burden of IT, ensure fast resolution for UX

Operate with flexibility

scale options to meet business needs

Free up capital

adopt predictable payments with no upfront investment

Accelerate digital transformation initiatives

without overburdening IT budgets

Consider these Lenovo DaaS Work-from-anywhere Solutions:

Zero-touch deployment solutions procure devices for productivity and get them delivered to employees

Cloud-based management solutions provision devices and ensure their compliance on and off the corporate network

Lenovo Support Services solutions support and train remote users in mixed environments

Ship directly to the employee’s home

Exchange devices via centralized depot or locker

Cloud-based recovery immediately restores a PC to its last known healthy state

Lenovo Device Intelligence ensures devices are maintaining peak performance and stability

With more and more work taking place remotely, let Lenovo DaaS accelerate your organization’s change to support the WFA lifecycle and accommodate mixed user environments.

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Let Lenovo Device Intelligence predict and prevent PC issues

Even the best PCs can develop health problems; productivity can decline as a result of performance degradation, systemic issues such as the dreaded Blue Screen of Death, hardware failures, and other issues. Lenovo Device Intelligence is a cloud-based, AI-driven SaaS solution that uses advanced predictive analytics and proactive device insights to anticipate, diagnose, and prevent common health and performance problems across an enterprise customer’s PC fleet. Increase employee uptime and productivity and optimize IT maintenance costs so your team can focus on strategic initiatives.

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ThinkShield security for Lenovo DaaS

Keeping remote devices secure presents all-new challenges—at Lenovo, we take that challenge seriously. Our ThinkShield platform includes security features built into our devices, so Device as a Service customers are protected right out of the box. Additionally, ThinkShield CORE protection powered by SentinelOne provides AI-powered endpoint protection and ActiveEDR to map all device processes. Our partnership with Absolute offers security management solutions with flexible options to achieve the level of endpoint control and device visibility to meet almost any need.

Absolute brochure SentinelOne brochure

Lenovo DaaS Solutions, for improved flexibility, productivity, and cost management

To succeed, your business must get the best from each employee. Today more than ever, IT has to empower your employees to stay focused—no matter where they’re located. Whether you’re an up-and-coming small business or a global enterprise, our services portfolio offers a Device as a Service solution to keep your operations leaner, your costs lower, and your employees more productive.

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5 easy steps to greater productivity and efficiency:

  • 1
    Device
    Select devices from the latest high-performance hardware.
  • 2
    Solutions
    Choose your Lenovo DaaS solution: Simplify, Accelerate, or Transform.
  • 3
    Customization
    Customize your solution with DaaS features and service levels that fit your organization.
  • 4
    Finance
    Finance with Lenovo Financial Services for flexible options and an affordable, predictable monthly fee.
  • 5
    Benefits
    Reap the benefits of a Modern IT environment with expert support and end-to-end, smart, lifecycle services.
 
= included = optional
Simplify
Optimize your device catalog with no upfront investment and predictable monthly payments.
Accelerate
Supplement the Simplify solution with streamlined configuration and deployment.
Transform
Complete your IT transformation with a tailored solution from our comprehensive portfolio.
  • Multi-OS, multi-vendor hardware
  • Premier Support
  • Built-in security (ThinkShield)
  • Reporting: Device tracking / utilization / health reports
  • Secure asset disposition at end of agreement
  • Custom BIOS settings
  • Asset tag
  • Imaging / enterprise ready preload
  • Microsoft Autopilot registration
  • Service delivery manager
  • Optional Flex up / down / pause (device count variability)
  • Encryption
  • Cloud deploy / recovery
  • Accidental damage protection
  • Technician-managed break fix
  • Keep your drive
  • Multi OS app deployment
  • OS patch management
  • Whitelist and blacklist
  • Custom deployment
  • Unified endpoint management

No matter your IT challenges, Lenovo DaaS has a solution for you

The Lenovo DaaS solution has been a great service for Venerable and we are very happy with our decision to select Lenovo as our provider. The procurement automation, process, and management that the Lenovo solution offers directly supports our growth through acquisition model. Onboarding new remote employees during COVID-19 was seamless and is a testament to Lenovo’s exceptional service and partnership.

- Tim Billow, EVP and CIO Venerable

Rely on Lenovo DaaS comprehensive support to help you do more with less and focus on your core business.

Enterprise

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Small business


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Dig deeper into how Lenovo DaaS can help you save time, reduce costs, and focus on your customers.

Quick look

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Big picture

Read the white papers

Business Benefits of DaaS
DaaS and the Circular Economy
DaaS and the Evolution of IT Support
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