Extra Resources | SMB | Lenovo Switzerland

SMALL AND MEDIUM BUSINESSES: PROTECT YOUR ASSETS

A successful business works on the basis of revenue growth and loss prevention. Small and medium-sized businesses are particularly hit hard when either one or both of these business requirements suffer. Data loss, down-time and a poor reputation can easily turn away new and existing customers if such situations are not handled appropriately and quickly. A computer virus outbreak or a network breach can cost a business thousands of dollars. In some cases, it may even lead to legal liability and lawsuits

Lenovo Online Data Backup

Protect your confidential business data securely in the cloud

Ransomware attacks highlight the challenges that organizations face with applying security safeguards on a large scale. The cybercriminals have targeted businesses similar to your size and others. Your organization could be at risk. Do you have the appropriate security controls in place? Lenovo Online Data Backup allows businesses to securely store sensitive data in the cloud with a simple data automatic back-up process. For a low fixed-cost, fixed-term investment, you’ll have the peace of mind to know you’re protected from ransomware.

Ensure your devices and data are fiercely protected against security attacks with Lenovo OLDB.

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Premier Support

Advanced level phone support for hardware and software issues

• Quickly resolve all of your support issues using Lenovo’s Premier Support Services.

• A dedicated 1-800# and single point of contact for end-to-end case management for OEM software and hardware support.

• You will get courteous, consistent communication from a skilled technical troubleshooter who will listen first then provide a solution.

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Help Desk Services

Lenovo can augment medium sized business' IT staff with incremental headcount for short-term and long-term projects

Support your IT needs with Lenovo Help Desk Services:

• Lenovo Services can provide a tailored solution for your business' helpdesk needs so your IT team can focus on supporting your core IT initiatives

• Our experienced multi-vendor, multi-platform technical support team can meet your business' end user IT needs, 7x24x365, with a single point of contact.

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Asset Recovery Services

Securely dispose of your old hardware assets regardless of brand and destroy sensitive data, to be compliant with environment and government laws

Lenovo Asset Recovery Services certify the asset and data disposal taking the burden off your IT team. Residual value is also available for re-marketable assets.

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Project Management Services

Lenovo Project Management Services provide end-to-end management during PC deployments so you can get back to more strategic projects.

Let Lenovo’s experienced project managers manage every step of the process.

• A customized project plan shifts your risks to Lenovo.

• Ensure a smooth deployment with a dedicated project manager who provides keen oversight and planning to make sure your systems are deployed on-time and within your budget while keeping you informed.