Introducing Premium Care, the new milestone in customer care and technical support by Lenovo™.
After-Sales Service will never be the same again.
Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - Premium Care, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!
Direct access via dedicated support hotline
Highly Trained and Expert Technicians
One window access for all hardware & software issues
Comprehensive Box to Boot support over the phone
Annual PC Health Check. Stay Healthy and avoid sudden surprises
|Basic Warranty vs. Premium Care||Standard Limited Warranty||Lenovo Premium Care|
|Dedicated Technical support through phone, chat and email||9:00 - 18:00 Mon-Fri|
|Getting Started And “How To” Assistance||X||✔|
|Onsite: Next Business Day||Pickup & Return||✔|
|Single resource for software and hardware expertise*||X||✔|
|Comprehensive software support with collaborative 3rd party assistance*||X||✔|
|Annual PC Health Check||X||✔|
Lenovo™ Customers can access Premium Care by Email: email@example.com (0800 33 22 00)
Detail on Term & Conditions please click here
*T&C’s apply Available on select models only. Charges as applicable.
©Lenovo 2019. All rights reserved. Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries or both. Lenovo reserves the right to correct any inaccuracies, errors, or omissions and to change or update information at any time, without prior notice. All images shown are for illustrative purposes only and might not resemble the actual product.