Lenovo
Accidental Damage Protection
Protecting Devices from the Unexpected
Today’s highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays.
Lenovo’s Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions.
Does my organization need Accidental Damage Protection?
Standard warranty terms and conditions don’t cover accidental damage and experience shows that a significant portion of users’ devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed).
Lenovo’s Accidental Damage Protection service protects systems from the unintentional but unavoidable “oops” incidents bound to occur in highly mobile and active Modern IT workplaces.
WHAT DOES LENOVO
ACCIDENTAL DAMAGE PROTECTION COVER?
When it occurs under normal operating conditions, Accidental Damage Protections covers:
Accidental drops, spills, bumps and structural failures
Electrical surges
Damage to the integrated LCD screen
WHAT HAPPENS ONCE YOUR CLAIM IS MADE?
1Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
2Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
3Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.
