Lenovo Support Services

Empower Your Employees to

Focus on Innovation

When your technology isn’t functioning properly, every facet of your business can be interrupted.

Not only does this tank productivity, it breeds frustration across your entire organization.

Get World-Class Support

Lenovo’s Support Services are designed to help maintain and evolve the capabilities of your IT over the whole of its working life to keep your organization moving forward at full speed.


From extended warranties to advanced business IT support for faster issue resolution, our services help minimize unplanned operating and maintenance expenses, enhancing the budget predictability of your IT operations.

We’ve Got You Covered

Service centers across the globe


Markets served



Current World Record holder for server workloads


Years of trusted partnership with IT leaders to transform their visions into value

Lenovo Premier Support Services

Everything your IT teams and end-users need to stay productive.

Overall customer satisfaction


Direct access to advanced technicians via phone, chat, and email

Countries where Premier Support is available

Premier Support Plus


Maximize the ROI from your devices with proactive alerts, accidental damage protection, and a sealed battery warranty. 

Premier Enhanced Storage Support 


Manage your complex storage environment and avoid costly disruptions with our team of dedicated storage specialists. 

Lenovo Support & Protection Services

Protect your devices and data center from the unexpected.

Keep Your Drive


Maintain ownership of your hard drive when it needs to be replaced to enhance your data protection.

Sealed Battery Warranty Extension


Increase the lifespan and usability of your PC with an extended Sealed Battery Warranty for up to four years.*

*Available on Think devices and Winbooks for up to 4 years and on consumer notebooks and tablets for up to 3 years. Can be purchased within the first 12 month of device purchase.

Customer Success Stories

Discover how partnering with Lenovo is empowering businesses to reach their goals.

Swiss Securitas Group

Boosting productivity with integrated service processes and 24x7x365 Premier Support Plus.

KordaMentha

Making IT simpler and more sustainable with end-to-end service from a single vendor.

IT-Stöd

Helping an IT service provider scale fast to meet surging demand for cloud services.

I have been a Lenovo customer since 2013 and I always sign up for Premier Onsite Support, which is the best customer technical support in the industry. Technicians are always professional, friendly, and patient.

- Steve C, Grand Haven MI

I contacted Lenovo (Premier Support) customer support about a recent problem I had been having, and it certainly solidified my commitment to continuing to buy Lenovo equipment and my support for Lenovo both within the company and with external colleagues. 

- Monica S, Peachtree Hotel Group

Adria was awesome to work with.  Adria's representation of Lenovo Premier Support is exemplary.

- Steve S, IBM

More to Explore

Sustainability

Reduce the environmental impact of your technology with trusted hardware, software, and service solutions.

Implementation

Leverage highly skilled Lenovo technicians to simplify and expedite the configuration, deployment, and migration of devices.

TruScale

Unlock everything as a service with simplified access to a range of high-quality solutions with flexible payment options.

The vision is yours. Get there with Lenovo

shine