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Opticas Devlyn

Focusing on customer service

How Opticas Devlyn is using Lenovo ThinkSystem servers, powered by 3rd Gen Intel® Xeon® Scalable processors, to gain a clear view of customers.

“Working with Lenovo gives us assurance that the transformations we undertake are valid, appropriate, and well-supported.”

Ymir Castor

IT Lead, Grupo Devlyn

At-a-Glance

Customer: Opticas Devlyn
Industry: Retail
Product Family: Servers,Storage
Region: Latin America
Processor: Intel
Topic: Data Management,IT Transformation ,SAP

Focusing on customer service

Whether customers use its website or visit one of its 1,500 stores in Mexico, optician service and eyewear retailer Opticas Devlyn aims to harness digital solutions to improve service delivery.

For more than five years, the company has run its critical systems on Lenovo ThinkSystem SR650 V2 servers and sustained years of 100% service uptime while cutting transaction times, supporting rapid, high-quality customer service.