Today, your IT challenges include growing complexity, increased workloads, infrastructure consolidation, and capacity planning obstacles.
To streamline and simplify those challenges, a dedicated Technical Account Manager (TAM) can provides a single point of accountability and act as your trusted advisor for increased operational performance and efficiency in your data center.
TAMs covers all Lenovo services and solutions across the entire enterprise account to enhance the supportability and performance of your IT investments.
Other benefits include:
- Having a trusted advisor who knows your day-to-day IT operations and works to reduce budgetary expenses and enhance your business decision making
- A single point of accountability for your business inside Lenovo’s operations
- Ensure proper service level entitlement is in effect for all your data center products
- Benefit from proactive services and reports such as a Customer Support Plan, Quarterly Business Review, and Account Reporting
Learn more about the benefits of Technical Account Management
Lenovo Health Check services help maintain optimal performance and efficiency in your data center. Experienced Lenovo consultants will perform a thorough assessment of the current status of your firmware, HX Series Nutanix Clusters, SAP HANA or Hypervisor/Linux infrastructure, deliver a comprehensive report of their findings, and make the required updates.
Troubleshoot your entire server software stack to simplify service cases, provide predictable costs, and help eliminate the frustration of typical software support.
Experienced Lenovo consultants will perform a thorough assessment of the current status of your firmware, HX Series Nutanix Clusters, SAP HANA or Hypervisor/Linux infrastructure, deliver a comprehensive report of their findings, and make the required updates.