Shipping & Delivery

Products with ‘Same day shipping’ (Working Days Only): The ‘Same day shipping’ is available for orders placed before 12 noon and ‘Shipping within 24 hrs’ is available for orders placed after 12 noon.

Products are shipped from our own or third-party warehouses/ stores or offices from various points in India. Our endeavor is to make the Products (non-CTO orders) reach you within 3 to 5 business days for metro cities and 7 to 10 business days for non-metros from receipt of order and payment depending on the address for delivery. For CTO orders, the estimated timeline for shipping is 4-12 weeks based on the product selected.

Order deliveries will be made by our own staff or third-party courier and logistics companies or Postal Services usually between 10.30 am to 7 pm on Monday–Saturday.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the Product at the address indicated at the time of the order.

Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order.

We are not responsible for loss or damage of Products after delivery.

All claims, if any, for shortages, damages or Dead on Arrival (DOA) product must be reported to Customer service within 24 hours of delivery through Lenovo Customer Service (orderstatus1@lenovo.com). Orders with any visible damage to the box or open seal should not be accepted and be returned to the delivery person.

Express Delivery option (1-2 days after shipping) will be available for select locations / pin codes in Metros.